Ta oferta pracy nie jest dostępna w Twoim kraju.
Customer Support Specialist with Hungarian and English
XTBWarszawa, Polska20 dni temu
Opis pracyhigher education (might be IV or V year student) background or experience in economics or financial services would be a plus previous experience in a customer service role desirable Hungarian language- very good spoken and written required English language - proficiency level required responsibility and ability to multitask, prioritize and close tasks quickly strong communication, interpersonal and negotiation skills good knowledge of MS Office knowledge of financial markets and XTB’s core business would be an advantage full-time employment agreement hybrid work quarterly bonuses great learning opportunity in cooperation with multinational units of the company all the required tools and training required to be successful work in internationally known company with a well-recognized brand young, professional, dynamic team and multinational environment private medical care sharing the costs of foreign language classes sharing the costs of professional training & courses life insurance remote work opportunities fruits integration events birthday celebration
XTB is a global company from the financial industry, focusing on online trading of financial instruments. We are the largest FinTech in Poland and a leader in Central and Eastern Europe, and the range of our operations covers several countries, including Asia and South America. At XTB, we focus on the development of our employees, giving them opportunities to gain knowledge and skills in various fields, as well as offering a number of training and development programs. If you are looking for challenges and want to gain valuable experience in an international business environment, XTB is the right place for you.
Job description
Your responsibilities :
- providing excellent customer service
- building up positive relationships with customers
- resolving issues in a timely manner and ensure high levels of customer satisfaction
- providing explanations in relation to customer complaints (both written and by phone)
- monitoring of the situation on financial markets
- working with the CRM system (verification and completing clients data)
- cooperating with external XTB branches and internal departments
- translating information from English to Hungarian
Our requirements :
Nice to have
We offer
Benefits
Utwórz powiadomienie o ofertach pracy dla tego wyszukiwania
Customer Support Specialist • Warszawa, Polska