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Documentation Technician

Documentation Technician

KMD Poland Sp. z o.o.Warszawa, mazowieckie, Polska
Ponad 30 dni temu
Opis pracy

Documentation Technician

Miejsce pracy : Warszawa

Your responsibilities

  • Publishing documentation according to agreed release cycles and deadlines.
  • Reviewing / proof reading and minor adjustments to content in collaboration with internal and external content suppliers (primarily product owners / developers).
  • High-level proofreading documentation in English for our software products.
  • Participating and help drive development and implementation of our documentation strategy.
  • Contributing to the further development and use of documentation tools and standards.
  • Driving further automation and digitalization in the documentation processes.
  • Collaborating with testers, release managers, product owners, product managers, and developers on end-2-end documentation flow.

Our requirements

  • Working knowledge of Git and PowerShell (or similar tools), Markdown and MadCap Flare.
  • Excellent English communication skills (written and oral).
  • Basic understanding of programming / scripting languages is desirable.
  • Structured mind, eye for detail and consistency.
  • Innovative and curious to seek how we can work smarter.
  • Fast learning.

    • Optional

  • Understanding technical concepts and describing complex content.
  • Experience software product development and / or reviewing / writing software product documentation, like manuals or instructional materials for online use.
  • Proficiency in using the MadCap Flare authoring tool.
  • Familiarity with software documentation standards and guidelines, such as the Microsoft Manual of Style.
  • Knowledge of software documentation processes end-to-end.
  • Knowledge of graphical design and video recording is an advantage.
  • Minimum 1-2 years of experience in a similar position.
  • Background in the pension, insurance or banking industry.
  • Certificate in English.

    • What we offer

  • Professional Development
  • Grow in your role
  • Enjoy on-site meetups
  • Participate in conferences in Poland and abroad
  • Attend an average of 40 hours of training yearly
  • Take part in the Internal Mobility Program
  • Scandinavian Culture and Workplace
  • Earn Competitive hourly rates / salary
  • Make the most of your work and life
  • Sport & passion communities and CSR initiatives
  • Work in a human-oriented company
  • Use high-level equipment
  • Feel good at green and ergonomic office and enjoy surprise treats
  • Meaningful and impactful work
  • Make an impact that lasts - create and implement technological solutions
  • And improve the lives of millions of people in the public and private sectors
  • Talented and Trusted People
  • Cooperate with open-minded colleagues
  • Work with experienced managers in an atmosphere full of trust

    • Benefits

  • sharing the costs of sports activities
  • private medical care
  • sharing the costs of foreign language classes
  • sharing the costs of professional training & courses
  • life insurance
  • remote work opportunities
  • flexible working time
  • integration events
  • dental care
  • corporate sports team
  • mobile phone available for private use
  • computer available for private use
  • retirement pension plan
  • no dress code
  • coffee / tea
  • leisure zone
  • extra social benefits
  • holiday funds
  • employee referral program
  • charity initiatives
  • MyBenefit Cafeteria system
  • 21 days full-paid stand-by

    • Job Summary

    As a Documentation Technician you assure that relevant software documentation prepared by development teams is proofread and timely published for our customers. In your everyday work, you will need :

  • technical skills (to learn and use Edlund’s publishing toolset)
  • communication effectiveness (to talk with Teams’ members about the scope and content of the documentation needed to be published, Release Managers about the timelines, etc.)
  • English language excellence (to proofread documentation, in a way, that customers will understand it).

    • You will mainly work with release notes, software requirements, guides, customer documentation websites, and others. You will work from Warsaw, Poland, serving our Dannish and Polish colleagues, distributed across the two countries.

    Personal Skills

    Your personal skills should emphasize your structured approach engagement to ensure good documentation on time. You are skilled at analyzing and sharpen an end-2-end process and with collaborative, positive and pragmatic approach get things done.

    Structuring tasks, processing details, ensuring accuracy, and finishing tasks within deadlines and with the right quality are important to you. You can balance this with generating new ideas and creating innovation.

    You should find it energizing to acquire new knowledge and skills, continuously improve things, adapt to new challenges, and embrace change with a positive attitude.

    KMD Poland Sp. z o.o.

    KMD Poland is the largest foreign-affiliated branch at KMD Group. We are responsible for important solutions and processes in the IT, R&D, Finance, HR, and Support areas. We help Nordic business and the public sector make another major leap in their digital evolution.

    KMD (an NEC company) is committed to providing equal opportunities. Hence, we invite all qualified interested applicants to apply for career opportunities. At KMD all aspects of employment and cooperation including the decision to hire / cooperate with will be based on merit, competence, performance, and business needs without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age,

    Hooray! You’ve reached out the end of our job ad! But it’s not over yet! Now click Apply button and see why its #GOODTOBEINKMD! 😊

    KMD (an NEC company) is committed to providing equal opportunities. Hence, we invite all qualified interested applicants to apply for career opportunities. At KMD all aspects of employment and cooperation including the decision to hire / cooperate with will be based on merit, competence, performance, and business needs without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other status protected under local anti-discrimination legislation.

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    Documentation Technician • Warszawa, mazowieckie, Polska