Staff Software Engineer, Customer Value track

As a Staff Backend Engineer on our Integrations Platform, you will be a leading senior individual contributor at PandaDoc. You'll drive technical vision, architecture, and engineering excellence, leveraging deep expertise to solve complex distributed systems challenges and elevate engineering talent. Your impact will directly shape the Integrations Platform's future and contribute significantly to PandaDoc's growth.

First Challenge

Your initial mission : assess the Integrations Platform Architecture and establish its evolution roadmap. This includes evaluating existing systems, data flows, and scalability patterns, proposing technical improvements for maintainability and scalability.

Key Responsibilities

• Define and champion the long-term technical strategy for the Integrations Platform, leading architectural design for complex, large-scale distributed systems with a focus on scalability, reliability, and security. Engineer technical solutions that realize product strategy and synchronize technical vision with product objectives.
• Proactively identify, analyze, and drive resolution of critical technical challenges and technical debt within the Integrations Platform.
• Establish and enforce backend engineering standards, best practices, and quality benchmarks through code and architecture reviews. Drive continuous improvement in development processes, tooling, and observability across the Integrations domain, leveraging all relevant engineering tools.
• Provide expert technical guidance and mentorship to engineers across multiple teams, fostering their growth, problem-solving, and autonomy.
• Drive technical aspects of cross-team initiatives from design to production, influencing decisions and building consensus without direct managerial authority.
• Contribute high-quality, well-tested code to critical backend systems, taking end-to-end technical ownership of features and improvements.

Required Qualifications

Preferred Qualifications (Bonus Points)

Company Overview

PandaDoc empowers more than 60,000 growing organizations to thrive by taking the work out of document workflow. PandaDoc provides an all-in-one document workflow automation platform that helps fast-scaling teams accelerate the ability to create, manage, and sign digital documents including proposals, quotes, contracts, and more.