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German VIP Manager

German VIP Manager

JobMatchingPartnerWarsaw, Masovian Voivodeship, PL
Ponad 30 dni temu
Typ pracy
  • Quick Apply
Opis pracy

Owned and operated by JobMatchingPartner Limited since 2019.

Registered office :

Centris Business Gateway II, Level 2G,

Triq is-Salib Ta' L-Imriehel, Zone 3

Central Business District

Birkirkara CBD 3020

MALTA

Recruitment Licence EA00340-2024 issued by the D.I.E.R. in Malta

Company Reg C93587

We’re on the lookout for an experienced and passionate VIP Manager for the German-speaking market — someone who genuinely LOVES the igaming world, thrives on player engagement, and is driven by results.

Fluency in German   at a native level is essential for this role, as you’ll be communicating daily with high-value players via phone, chat, and email — creating tailored promotions, building strong relationships, and providing a premium experience. Exceptional communication skills are a must!

The role is based in Warsaw, Poland and offers a salary of up to €36K plus a comprehensive bonus of up to €5K / m depending on KPIs.

Role & Responsibilities

  • Build and maintain strong relationships with VIP clients via chat, email, and phone
  • Handle and resolve VIP-related issues with care and efficiency
  • Organize and attend streamed and live events to meet VIP players
  • Contribute actively to the development of VIP programs and engagement strategies
  • Monitor and evaluate VIP player segments and performance metrics
  • Ensure KPIs are consistently met or exceeded

Skills & Experience

  • Native German  speaker with exceptional written and verbal communication skills in German
  • Fluency in English (spoken and written)
  • 2+ years of hands-on experience managing VIP players in igaming / online casino
  • Prior work with the German  igaming market is a must — salary will be based on level of experience
  • Experience with Sportsbook VIPs is a plus
  • About the Role

  • Salary of up to €36K
  • Comprehensive bonus scheme — up to €5,000 / month
  • Office-based role in Warsaw
  • Great work environment and a range of additional benefits
  • Apply with your detailed CV in English.

  • JobMatchingPartner Limited is a recruitment agency licenced in Malta, EU with licence no EA00340-2024. We act on behalf of clients based in Malta and elsewhere. JobMatchingPartner does not share your personal details with any third party without your written consent.
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