German VIP Manager

Owned and operated by JobMatchingPartner Limited since 2019.

Registered office :

Centris Business Gateway II, Level 2G,

Triq is-Salib Ta' L-Imriehel, Zone 3

Central Business District

Birkirkara CBD 3020

MALTA

Recruitment Licence EA00340-2024 issued by the D.I.E.R. in Malta

Company Reg C93587

We’re on the lookout for an experienced and passionate VIP Manager for the German-speaking market — someone who genuinely LOVES the igaming world, thrives on player engagement, and is driven by results.

Fluency in German   at a native level is essential for this role, as you’ll be communicating daily with high-value players via phone, chat, and email — creating tailored promotions, building strong relationships, and providing a premium experience. Exceptional communication skills are a must!

The role is based in Warsaw, Poland and offers a salary of up to €36K plus a comprehensive bonus of up to €5K / m depending on KPIs.

Role & Responsibilities

• Build and maintain strong relationships with VIP clients via chat, email, and phone
• Handle and resolve VIP-related issues with care and efficiency
• Organize and attend streamed and live events to meet VIP players
• Contribute actively to the development of VIP programs and engagement strategies
• Monitor and evaluate VIP player segments and performance metrics
• Ensure KPIs are consistently met or exceeded

Skills & Experience

About the Role

Apply with your detailed CV in English.