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Senior Product Experience Designer - Infrastructure Observability
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DynatraceGdańsk, PolandJob Description
Your role at Dynatrace
- Own the product UX end-to-end journeys for specific target audiences within our Infrastructure Observability and iteratively analyze and improve the experience around automatic and intelligent observability at scale for process detection and resource utilization, network usage and performance, log monitoring, third-party data, and event integration on all infrastructure, including cloud, hybrid, containers and Kubernetes, VMs, network, storage, and more. All in context, and with precise AI-powered answers.
- Be hands-on to visualize, prototype, test, and measure design solutions – e.g., with information architecture, user flows, wireframes, mockups, but also qualitative and quantitative research.
- Plan and perform all needed research (on user and the competitive landscape), collect and analyze data, define pain points, prioritize their resolution, and translate insights from both qualitative & quantitative data to inform your designs.
- Act as a customer advocate while continuously partnering with product managers, product owners, experience leads, and other design practitioners to maintain consistency across design approaches for all the products and establish collaboration patterns and a shared understanding of the goals.
- Uphold user-centered design principles and evangelize its methodologies and values to stakeholders, cross-department teams, and subject matter experts.
Qualifications
When applying, please provide a link to an online portfolio showing only 1 or 2 complex projects aligned with Dynatrace's products . Showcase the outcomes and explore the challenges or business needs addressed. Describe your role and responsibilities in those projects, emphasizing the strategies and processes used to develop solutions and navigate complexities. We're interested in your experience with digital software products and systems at the enterprise level, including B2B, SaaS, and desktop software projects . Avoid including mobile or B2C project examples.
Please kindly apply with both your resume and portfolio in English.
We would highly appreciate a cover letter.
Additional Information
What's in it for you?
Compensation and rewards
We offer attractive compensation packages and stock purchase options with numerous benefits and advantages.
Salary for Senior Product Experience Designer : 16,000-24,000 PLN gross per month based on full-time employment + company stocks.
Please be aware that we offer only employment contracts, and we're considering a hybrid working setup (2 / 3 days per week in the office).