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Senior Data Operations Change Lead

Senior Data Operations Change Lead

CitiWarszawa, Województwo mazowieckie, Polska
11 days ago
Job description

Join to apply for the Senior Data Operations Change Lead role at Citi

The Senior Data Operations Change Lead role is part of Fund Operations Change – a consolidated function across Middle Office, Fund Accounting and Transfer Agency. The Lead is accountable for the execution of transformation agenda within the data space, ensuring regulatory standards are kept.

The role holder leads and directs a team of Funds Change professionals (BAs and PMs) – including direct day‑to‑day managerial responsibility for a global team. Incumbent will interact closely with multiple stakeholders across Operations, Technology, Product and client as required. The role will require acting as Product Owner across multiple SCRUM teams.

What you will do

  • Day‑to‑day leadership, management & support of the Funds Internal Change area, ensuring all required deliverables are fulfilled timely and to the highest quality, with all aspects of the employee’s lifecycle performed to the appropriate standard including goal setting in alignment with the wider Change organization and performance reviews.
  • Responsible for the day‑to‑day management of executing to milestones and budget on multiple complex projects and programs using AGILE methodology – acting as Product Owner.
  • Adoption of Citi Data Global Policy and regulatory commitments delivery.
  • Deliver data‑related changes for Funds Services across all business lines impacting multiple downstream systems, including building new platforms or capabilities from scratch to deliver significant operational efficiencies.
  • Continual review of Internal Transformation processes with stakeholders to identify and execute tactical and strategic service and efficiency improvements.
  • Capacity management and dynamic prioritization of resources.
  • Monitoring of expense base to deliver execution of the financial plan and initiatives to meet expense targets.
  • Pro‑active risk management and cooperation with necessary stakeholders to minimise operational & project risk and adherence to all Citi policies.

What we’ll need from you

  • 10+ years of experience in program management on portfolio level, or significant client change and client strategic programs, preferably within Fund Operations / Investor Services space.
  • 10+ years of people‑management experience, managing other managers.
  • Data‑program knowledge to support operations – governance, quality, lineage, normalization, hygiene.
  • Track record of delivering efficiency within Change / Project organisations and ORG structure creation / design.
  • Stakeholder‑management skills, ability to build long‑term relationships, including exposure to clients.
  • Continuous improvement and transformation‑related skillset with proven track record.
  • Excellent communication skills (oral & written) and executive presence.

    • We offer

  • Competitive base salary (annually reviewed).
  • Private Medical Care Program.
  • Life Insurance Program.
  • Pension Plan contribution (PPE Program).
  • Employee Assistance Program.
  • Paid Parental Leave Program (maternity and paternity leave).
  • Sport Card.
  • Holidays Allowance.
  • Sport and team recreation activities.
  • Special offers and discounts for employees.
  • Access to an array of learning and development resources.
  • A discretionary annual performance‑related bonus.
  • A chance to make a difference with various affinity networks and charity initiatives.

    • Citi is an equal‑opportunity employer, and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

    If you are a person with a disability and need a reasonable accommodation to use our search tools and / or apply for a career opportunity, review Accessibility at Citi and view Citi’s EEO Policy Statement and the Know Your Rights poster.

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    Lead Data • Warszawa, Województwo mazowieckie, Polska