Incident Manager @ AVENGA (Agencja Pracy, nr KRAZ : 8448)

,[Act as incident coordinator, Contribute to building effective and efficient Incident Management process, Manage communication with stakeholders including many perspective , Engage with relevant stakeholders to ensure quick restoration and operational stability, including internal DevOps, Operation team members, internal & external stakeholders, Engage with relevant stakeholders to ensure proactive plans and monitoring (together with : internal DevOps, Operation team members), Ensure that incidents are correctly prioritized by Product Managers and Product Owners, Secure correct and transparent incident and problem reporting, Drive and coordinate the activities aiming at efficient problem resolution, both through mitigating action and cross-functional root cause analysis, Drive Incidents and problem tasks-forces, when needed, Follow-up on related problems to secure permanent fixes] Requirements : ITIL, SAFe Additionally : Sport subscription, Private healthcare, International projects.