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Client Onboarding Specialist - LHH Poland

Client Onboarding Specialist - LHH Poland

LHHWroclaw, Poland
19 days ago
Job description

Description

Position at LHH (Global)

Client OnboardingSpecialist (Polish & English speaking)

LHH are the market leaders in offering career support to individuals who have been made redundant by their employers. Our expert career coaches support our customers find new jobs, open their own business and even plan for retirementas a program offer. Each year we help over half a million job seekers find their ideal job role.

Business Unit / Vertical :

  • Business Unit : Delivery
  • Business Vertical : Career Transition & Mobility

Location :

  • HybridWarsaw or Lodz

    • In this role youwill overlook the followingresponsibilites

    As a Client OnboardingSpecialist at LHH, you will play a vital role in driving engagement and participation in our career transition programs. LHH is a leading global provider of career transition solutions, which isaofferedcareer support to individuals who have been made redundant by their employers. You will be responsible for ensuring a positive experience for our program participants at the start of their journeywith us. You will work with program participants, LHH consultants, and other stakeholders to ensure the successful delivery of our services.

  • Reaching out to career transition program participants via call and email to introduce themto the career transition process and activate their program on the system.
  • Engage withthe individualsprofessionally, addressing their queries and providing relevant information aboutthe career coaching program.
  • Encourageparticipationwithinthe program, understanding the challenges they may face.
  • One call can last between 3-5 mins. During busy periods we expect you to make 15 calls per hour.

    • Here’s what you’ll need tosucceed

  • Previous call center experience or customer service experience
  • Target drivenmindset
  • Excellent communication skills, both verbal and written, with a professional phone manner
  • Strong interpersonal skills, capable of building rapport and connecting with participantseffectively
  • Empathy and understanding in supporting individuals through career transitions and talentdevelopment
  • Basic computer literacy and data entry skills
  • Ability to multitask, manage time effectively, and work in a fast-paced environment.
  • A positive and proactive attitude
  • Full fluency in Polish and good command of English isrequired

    • Whatweoffer

  • Growth opportunities within a HR Solutions global leader
  • We prioritize learning to stay agile in an increasingly competitive businessenvironment
  • We foster an open-minded environment where people spark new ideas and explorealternatives
  • Additionalbenefitsincluding PTO, Paid Holidays, andmore
  • ContractType : Permanent Employment

    • About LHH

    LHH empowers professionals and organizations to achieve bold ambitions and secure lasting impact through unique advisory services and talent sources.Our full suite of offerings connects solutions that are traditionally siloed, making LHH your single talent partner. In a rapidly evolving landscape with complex challenges, we create value across the entire professional talent journey. From hiring great people, developing skills, and nurturing leaders, to advancing individuals to the next stage of their careers, LHH make talent your competitive edge.We believe the future of work lies at the intersection of exceptional human care and innovation. Powered by science, technology, and proprietary data analytics, LHH’s approach is crafted to align with your business strategy and culture, delivering powerful, sustainable, and measurable impact.LHH has a team of over 12,000 professionals, across 60+ countries and more than 50 years of experience. As part of the Adecco Group, we bring together global excellence, local knowledge, and centralized coordination for thousands of companies and millions of people worldwide.Recruitment. Development. Career Transition. LHH. A beautiful working world. LHH is an Equal Opportunity Employer / Veterans / Disabled.

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    Onboarding Specialist • Wroclaw, Poland