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CRE Global Programs and Engagement Manager

EquinixWarsaw

11 days ago

Job description

Who are we?

Equinix is the world’s digital infrastructure company®, operatingover 260 data centers across the globe.Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.

A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providingan equitable work environment that is foundational to our core values as a company and is vital to our success.

Role summary

We're looking for an energetic and well-organized Global Programs and Engagement (P&E) Manager to join our Corporate Real Estate (CRE) team. In this role, you'll help shape and lead global programs, communications, and initiatives that boost CRE engagement with customers and the Equinix business. As an embedded member of CRE, the role holder will have an integrated and collaborative approach partnering with stakeholders across time zones and functions.

The ideal candidate will have creative flair, a passion for engaging communications and strong stakeholder skills. As the needs of the business evolve, this role will require flexibility, adaptability, and enthusiasm for new opportunities.

Objectives of the Role

Bring the Equinix culture to life in our workplaces by curating meaningful experiences and storytelling across internal and external channels
Inspire and engage Corporate Real Estate & Workplace (CREW) employees to embody the CRE brand and align with its purpose to delight our customers
Enable operational excellence by delivering programs that help frontline CREW run simpler, solve smarter, and serve better
Foster a sense of community within the CRE organization through innovative, inclusive and fun engagement initiatives that build connection and pride

Key Responsibilities

CRE Programs and Engagement

Lead the development and execution of internal and external-facing content to promote global Equinix and CRE initiatives working in close partnership with the Global Events Manager and wider P&E team

Manage global digital signage program, including SLA, stakeholder management and weekly rotation

Create engaging multimedia content, including : Global digital screen content (meeting rooms and lobby areas)Short-form videosInternal and external social media postsVisual storytelling assets

Ensure messaging and brand is aligned, impactful, and consistent across platforms

Develop and manage content calendars and campaign strategies to support CRE visibility and thought leadership

Coordinate and deliver CRE organizational engagement activities including CRE’s quarterly All Hands, focus groups and comms training

Program & Project Management

Lead and manage global and local CRE programs and initiatives from planning through execution

Enablement & Resource Management

Maintain and enhance CRE knowledge resources, including : Intranet pages and SharePoint portals (in partnership with Content Editor)Training materials owned by the Programs & Enablement team

Ensure content is current, accessible, and aligned with CRE goals

Management of mailing tool and CRE org distribution (email) list

Lead engagement and change initiatives for and with frontline CREW to help them drive efficiency, on-site engagement and delight our customers

Surveys & Feedback : lead the planning and execution of global and local customer surveys. Manage the development and data cleansing of the distribution lists and survey pool

Required Skills & Qualifications

5+ years Marketing / Comms experience

Exceptional written and verbal communication skills in English, with the ability to craft clear, engaging, and audience-appropriate content across a variety of formats.

Proven experience in program or project management, preferably in a global or matrixed organization

Strong internal communications expertise, with experience in content creation and campaign management

Excellent stakeholder management and interpersonal skills.

Must be proficient with Microsoft Office 365 and tools, particularly PowerPoint, Microsoft Teams and Viva Engage

Experience with creative and comms tools such as Canva or Photoshop; mail tools such as MailChimp or Poppulo

Experience with survey tools such as Qualtrics, and data interpretation is a plus

Ability to manage multiple priorities and adapt to changing business needs

Strong analytical and problem-solving skills

A proactive, can-do attitude with a passion for continuous improvement and innovation

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing .

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

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