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Customer Service Specialist with Slovenian

Goldman RecruitmentKraków, małopolskie, Polska

4 days ago

Job description

Miejsce pracy : Kraków

Recruitment for

For our Client, a leading global business services provider, we are looking for enthusiastic and communicative individuals to join their team in Kraków. This company is renowned for its dedication to customer satisfaction and innovation, offering a vibrant work environment that emphasizes professional growth and collaboration.

Your responsibilities

handle business inquiries and incoming calls efficiently,
address customer questions about products, promotions, orders, invoices, payments, returns, and online platforms,
process customer requests and update database accurately,
record all customer interactions in the ticketing system,
suggest ideas to improve customer satisfaction and experience,
participate in cross-departmental projects beyond regular duties.

Employer requirements

communicative English (minimum B2),

proficiency in Slovenian at a fluent level (C1) - mandatory,

proficiency in additional European language at a fluent level (C1) - mandatory,

enthusiastic and communicative approach,

willingness to embrace new challenges and opportunities,

strong teamwork skills with a focus on internal and external customers.

What employer offers

hybrid work model,

flexible working hours,

private medical care,

myBenefit Cafeteria Platform,

group life insurance,

employee discount,

annual bonus,

additional day off for your birthday,

two extra days off per year,

professional development,

possibility of growth,

international team environment,

company events and initiatives,

family atmosphere,

attractive office location.

Goldman Recruitment

Goldman Recruitment is a leading Polish consulting company specializing in recruitment using Search & Selection and Executive Search methods. Our ambition is to provide the highest level of service, ahead of the market and creating a new standard in the personal consulting industry.

Przesyłając zgłoszenie aplikacyjne wyrażasz zgodę na przetwarzanie Twoich danych osobowych na potrzeby procesu rekrutacyjnego, którego dotyczy ta aplikacja prowadzonego przez Goldman Recruitment Poland Spółka z ograniczoną odpowiedzialnością z siedzibą w Warszawie, ul. Wiejska 17, 00-480 Warszawa (KRS : 0000948987) („Administrator”). Wyrażenie zgody nie jest obowiązkowe, ale konieczne dla przeprowadzenia danego procesu rekrutacyjnego. Możesz cofnąć zgodę w każdym czasie, jednak w takim wypadku przetwarzanie Twoich danych przed cofnięciem zgody będzie zgodne z prawem.

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Customer Service Specialist • Kraków, małopolskie, Polska