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Delivery Manager

Delivery Manager

HSBC Service Delivery (Polska) Sp. z o.o.Kraków, małopolskie, Polska
7 days ago
Job description

Delivery Manager

Miejsce pracy : Kraków

Your responsibilities

  • Plans effectively around delivery constraints and optimises the plan to maximise benefits and minimise risk. Develops the plan within constraints, considering the delivery approach, key milestones and dependencies within the plan, requirements and scope, effort and resources, budgets and quality.
  • Ensures the baselined scope, requirements, benefits, schedule and budget are managed as outlined in HSBC Change Frameworks. Identifies and intervenes where there is slippage and variance from plan.
  • Plans and analyses costs, tracking operating and capital spend, and tracks reporting to financial business case commitments.
  • Tracks project risks / issues / dependencies, assesses the impact on the benefit realisation for the project / s and takes action to minimise impact, actively challenging and removing obstacles.
  • Articulates to stakeholders the targeted benefits and takes joint responsibility for benefits realisation.
  • Plans and manages the implementation of the change, to ensure business benefits are realised and that the transition from current state to target state is smooth. Ensuring that the organisation and other change audiences are ready, willing and able to function in the new business environment.
  • Works closely with delivery partners on planning, design and estimating, bringing together delivery and business partner teams; actively managing dependencies between these teams and other projects and programmes.
  • Continuously evaluate processes, implementing improvements where necessary to ensure efficiency and compliance throughout the project delivery.

Our requirements

  • Excellent understanding of the project lifecycle.
  • Excellent understanding of Global Transformation Frameworks and best practice techniques.
  • A thorough understanding of the purpose, value, culture and fundamentals of Global Transformation.
  • Strong understanding of banking / HSBC and understanding of how change drives benefits for HSBC, its customers and other stakeholders.
  • Extensive project management skills and experience of managing large and complex projects.
  • Strong people manager and broad experience in managing large teams of different work streams.
  • Multiple strong examples of the delivery of on time and on budget projects that achieve business case stated outcomes – a driver with bias towards delivery at pace and controlling project outcomes.
  • In depth experience of working in a banking environment and change project.
  • Good stakeholder management experience, especially impactful communication, influencing and running project governance Implementation, change management and benefits realization.
  • Implementation, change management and benefits realization.
  • What we offer

  • Competitive salary
  • Annual performance-based bonus
  • Additional bonuses for recognition awards
  • Multisport card
  • Private medical care
  • Life insurance
  • One-time reimbursement of home office set-up (up to 800 PLN).
  • Corporate parties & events
  • CSR initiatives
  • Nursery discounts
  • Financial support with trainings and education
  • Social fund
  • Flexible working hours
  • Free parking
  • Benefits

  • sharing the costs of sports activities
  • private medical care
  • sharing the costs of professional training & courses
  • life insurance
  • remote work opportunities
  • flexible working time
  • integration events
  • corporate sports team
  • retirement pension plan
  • corporate library
  • no dress code
  • coffee / tea
  • parking space for employees
  • leisure zone
  • extra social benefits
  • employee referral program
  • opportunity to obtain permits and licenses
  • charity initiatives
  • family picnics
  • extra leave
  • In-office gym
  • Recruitment stages

  • Online assessment
  • Phone interview
  • Job interview
  • Welcome to HSBC!
  • About the role

    Global Transformation is a dedicated team that helps shape and implements strategic change for HSBC. Combining our change expertise and experience with our HSBC knowledge and network, we work hand in hand with our business and delivery partners across the world to implement the important changes needed to achieve HSBC’s aim : to be the world’s leading international bank.

    We support initiatives which span multiple businesses, countries or regions, up to large scale multi-year transformation programmes to drive HSBC business strategy, ensure regulatory compliance, transform processes and support market competitive advantage. To support these initiatives, we are looking for Project Management professionals. If you have a certain degree of Banking / Financial Services and change delivery experience and wish to progress your career to the next level in a large global organisation, let us have a conversation.

    HSBC Service Delivery (Polska) Sp. z o.o.

    HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve more than 40 million customers worldwide through a network that covers 63 countries and territories.

    HSBC Service Delivery (Polska) Sp. z o.o. is HSBC's global finance, operations, risk and technology centre. We use our unique expertise and capabilities to provide specialised services – our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year.

    Our Purpose – Opening up a world of opportunity – explains why we exist. We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

    Thank you for interest in HSBC. . Before you apply, please note that we will take into the consideration only applications that include the following statement : . “I hereby declare that I have familiarised myself with the Privacy Statement for Applicants published at http : / / www.about.hsbc.pl / careers and I give my consent to use my personal data included in my application for the purposes of recruitment in HSBC Service Delivery (Polska) Sp. z o. o. according to the rules described in the Privacy Statement for Applicants, as per the Regulation (EU) 2016 / 679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95 / 46 / EC (GDPR).” . Due to the high number of applications, we reserve the right to contact selected candidates only. . In case you would like to resign from participation in the recruitment process or withdraw previously sent application, please email us at : krakow.recruitment@hsbc.com.

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    Delivery Manager • Kraków, małopolskie, Polska