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German Speaking Customer Service Representative – Porto / On-Site
German Speaking Customer Service Representative – Porto / On-SiteCross Border Talents • Wrocław, Poland
German Speaking Customer Service Representative – Porto / On-Site

German Speaking Customer Service Representative – Porto / On-Site

Cross Border Talents • Wrocław, Poland
2 days ago
Job type
  • Quick Apply
Job description

Porto, Portugal | On-site | Full-time | €1,100 + €400 Bonus (14 months)

  • Relocation Support for EU-Citizens

How to Apply

Send your CV to can.dinler@cbtalents.org or Use Application Form

Are you passionate about healthcare innovation and eager to make a real impact on peoples lives? Join our international team in Porto as a Customer Service Representative supporting diabetes medical devices . In this role, you wont just answer questions — you'll help patients, caregivers, and healthcare professionals navigate solutions that genuinely improve quality of life.

Your Role

As part of a dynamic and people-focused support team, you will :

  • Deliver high-quality customer service in German (C2) , with English (C1) for internal communication
  • Handle inquiries via phone, email, and chat with professionalism and empathy
  • Support patients, caregivers, and healthcare professionals with clear and accurate guidance
  • Assist with product usage and basic troubleshooting while following quality and compliance standards
  • Collaborate closely with your Team Leader to ensure service excellence
  • Work Schedule

  • Monday to Sunday – 24 / 7 rotating shifts
  • Occasional night shifts (22 : 00–07 : 00)
  • Compensation & Benefits

  • Base Salary : €1,100 gross / month (paid 14 months)
  • Attendance Bonus : €400 gross / month (paid 11 months)
  • Meal Allowance : €7.63 net per working day
  • Relocation support for a smooth move to sunny Porto
  • Requirements

  • Fluent German (C2) and advanced English (C1)
  • EU citizenship or valid work permit
  • Strong communication, empathy, and problem-solving skills
  • Comfort working in rotating shifts within a multicultural environment
  • Customer service or healthcare experience is a plus — full training provided
  • Why Join Us?

    Make a meaningful difference in patients lives, grow within a supportive international environment, and build a long-term career in healthcare while enjoying life in one of Europes most vibrant cities.

    Apply now and start making an impact...

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    German Speaking Customer Service Representative Porto OnSite • Wrocław, Poland

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