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Client Advisor with Finnish

Client Advisor with Finnish

ManpowerWarszawa
30+ days ago
Job description

Key Responsibilities :

  • Provide customer support for a leading streaming company.
  • Handle inquiries related to contracts, billing, and technical issues.
  • Assist both B2B and B2C clients as first and second-line support.
  • Process customer complaints with professionalism and empathy.
  • Conduct outbound calls for administrative tasks such as feedback collection or payment reminders.

Requirements :

  • Fluency in Finnish (C1 level) and English (B2 level).
  • At least 6 months of experience in customer service.
  • Strong communication skills and service-oriented mindset.
  • Basic administrative and technical knowledge.
  • Availability to work 5 days a week in rotating shifts (Mon-Fri : 8 : 00-18 : 00).

    • What We Offer :

  • Competitive salary : 12,000 PLN gross / month + benefits on employment contract (MyBenefit / Multisport, LuxMed, language classes, group insurance).
  • Work from a modern office in Warsaw in a dynamic, high-energy environment.
  • Professional training and development opportunities.
  • Career growth prospects within an international company.

    • The offer is for permanent work.

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    Client Advisor • Warszawa