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Process Engineering Manager

Process Engineering Manager

HSBC Service Delivery (Polska) Sp. z o.o.Kraków, małopolskie, Polska
30+ days ago
Job description

Process Engineering Manager

Miejsce pracy : Kraków

Your responsibilities

  • Support and implement process excellence and re-engineering agenda across all regions globally
  • Cultivate and evolve a continuous improvement culture and community emphasizing on Lean Six Sigma (LSS) techniques
  • Develop Lean Six Sigma artifacts and conduct LSS Green Belt / Yellow Belt trainings
  • Drive and coach productivity / efficiency related LSS improvement projects
  • Deliver improvement initiatives following the LSS approach that will attract more participation and growth within the Business
  • Support mobilization of Bloom Flow (idea generation platform) and replication, if needed
  • Foster a high engagement team to deliver good quality output exceeding user expectations

Our requirements

  • Lean Six Sigma Green Belt or Black Belt certifications are preferred
  • Hands-on experience driving Trainings, Project Coaching with preference on driving Lean Six Sigma agenda
  • Should have delivered projects with medium complexity and scope
  • Strong stakeholder management and influencing skills. Ability to co-ordinate with multiple stakeholders, and get necessary actions / decisions taken within desired timelines
  • Strong communication skills for training / coaching
  • Excellent inter-personal skills and analytical skills
  • Ability to work in a cross-functional, multi-cultural and location environment
  • Ability to work on multiple initiatives simultaneously with handling ad-hoc tasks on regular basis
  • Skills to overcome challenges & roadblocks, create innovative solutions and work in an agile way
  • Proficiency in both spoken and written English

    • What we offer

  • Stable and interesting job in professional team with international exposure,
  • Friendly and welcoming culture, focused on professional and personal development,
  • Strong support in professional development of our people to enable them progressing their careers both locally and / or internationally,
  • Consistent scope of responsibilities,
  • Private health care, employees` benefits.

    • Benefits

  • sharing the costs of sports activities
  • private medical care
  • sharing the costs of professional training & courses
  • life insurance
  • remote work opportunities
  • flexible working time
  • integration events
  • corporate sports team
  • retirement pension plan
  • corporate library
  • no dress code
  • coffee / tea
  • parking space for employees
  • leisure zone
  • extra social benefits
  • employee referral program
  • opportunity to obtain permits and licenses
  • charity initiatives
  • family picnics
  • extra leave
  • In-office gym

    • Recruitment stages

  • Online assessment
  • Phone interview
  • Job interview
  • Welcome to HSBC!

    • About the role

  • If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
  • The purpose of this role is to successfully shape and execute against HSBC’s CIB, COO & HBEU global strategic change & simplification agenda. CIB Banking T&P Process Engineering Manager will collaborate with various Businesses across regions to successfully support and deliver Change and build Community for the Bank to streamline and digitize our products, propositions and internal processes. They will be accountable for the timely and high-quality delivery of initiatives, adhering to HSBC core practices, objectives & frameworks.

    • HSBC Service Delivery (Polska) Sp. z o.o.

    HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve more than 40 million customers worldwide through a network that covers 63 countries and territories.

    HSBC Service Delivery (Polska) Sp. z o.o. is HSBC's global finance, operations, risk and technology centre. We use our unique expertise and capabilities to provide specialised services – our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year.

    Our Purpose – Opening up a world of opportunity – explains why we exist. We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

    Thank you for interest in HSBC. . Before you apply, please note that we will take into the consideration only applications that include the following statement : . “I hereby declare that I have familiarised myself with the Privacy Statement for Applicants published at http : / / www.about.hsbc.pl / careers and I give my consent to use my personal data included in my application for the purposes of recruitment in HSBC Service Delivery (Polska) Sp. z o. o. according to the rules described in the Privacy Statement for Applicants, as per the Regulation (EU) 2016 / 679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95 / 46 / EC (GDPR).” . Due to the high number of applications, we reserve the right to contact selected candidates only. . In case you would like to resign from participation in the recruitment process or withdraw previously sent application, please email us at : krakow.recruitment@hsbc.com.

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    Engineering Manager • Kraków, małopolskie, Polska