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Commercial Operations Specialist with German (All Genders)

Commercial Operations Specialist with German (All Genders)

SchaefflerWroclaw
18 days ago
Job description

Schaeffler is a dynamic global technology company and its success has been a result of its entrepreneurial spirit and long history of private ownership. Does that sound interesting to you? As a partner to all of the major automobile manufacturers, as well as key players in the aerospace and industrial sectors, we offer you many development opportunities.

Your Key Responsibilities

  • Creating and submitting customer-specific certificates (RoHS, REACH, Conflict minerals, etc.)
  • Maintenance of master data for materials and customers
  • Bonus handling in the area of indirect sale
  • Creating of credit and debit note
  • Recording customer-specific requirements, evaluating and processing sales-relevant topics; initiating the necessary internal processes
  • Clarification of delivery dates with demand management or production in the quotation process
  • Portals : sending and forwarding portal requests (quotations, certificates, complaints, etc.) and setting up the required documents
  • Error handling of digital orders
  • Preparing quotations, i.e., converting competitor designations, clarifying costs and deadlines if necessary
  • Supporting in handling customer complaints, if necessary, finding a goodwill solution with the customer
  • Supporting customers in coordination with OEM Sales and KAMs
  • Processing of commercial customer inquiries

Your Qualifications

  • Bachelor's degree
  • Very good English and German language skills (min. B2)
  • Knowledge of SAP R / 3 SD Module and SAP APO
  • Experience with Salesforce Service Cloud is a plus
  • Proficiency in MS Office tools
  • Previous experience with the RFQ process is a plus
  • Commercial or technical training with proof of sales experience is advantageous
  • Good verbal and written communication skills
  • Excellent interpersonal skills
  • Our Offer

  • Be a part of a global company & international team with a diverse variety of backgrounds, skills and views
  • Grow with us! Get access to  training platforms, internal & external trainings, supporting experts and the real-life challenges , where you will put all your skills in practice
  • We work in a  hybrid working model , with flexible working hours . Our modern office is located in the center of Wroclaw
  • We offer attractive benefits package, such as  medical and dental care , sports card, life insurance for you and your family. We are also providing access to our Mental Comfort Program
  • Our  Cafeteria Platform allows you to choose from various benefit options with points added monthly to your account. Haven’t found what you are looking for? Our concierge will be happy to help!
  • Join our  CSR activities, such as tree planting, riverside cleanup, or participate in other charity events
  • Spend some time with your work colleagues during  integrational events, such as mountain trekking, city games and workshops. You can also join one of our many Passion Clubs like Foodies, Sports Team and Language Clubs as well!
  • As a global company with employees around the world, it is important to us that we treat each other with respect and value all ideas and perspectives. By appreciating our differences, we inspire creativity and drive innovation. In this way, we contribute to sustainable value creation for our stakeholders and society as a whole. Together, we advance how the world moves.

    Exciting assignments and outstanding development opportunities await you because we impact the future with innovation. We look forward to your application.

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    Operation Specialist • Wroclaw

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