Hungry for a new challenge?
Our mission :
To make everyday life easier and deliver convenience — whether through customer service, our technology, or delivery services.
Are you looking for new career challenges and feel comfortable communicating in German? Would you like to grow your skills in an international environment? Check out our offer and join our team!
We’ve launched our first Shared Services Center in Poland, which will support 30,000 couriers worldwide. To bring this large-scale project to life, we’re looking for new team members to join our Global Courier Operations Team . In this role, you’ll focus on responding to courier inquiries and solving their issues within the German market.
What will your responsibilities include?
- Handling courier inquiries in the HR area via the ticketing system and performing daily operational tasks related to the courier lifecycle
- Performing administrative duties such as absence management, employee data maintenance, and more
- Daily work with tools like Salesforce, Shiftplanning, and others
- Following procedures and reporting any errors or inconsistencies
- Providing support and advice to couriers regarding HR processes, sharing insights with your supervisor, and actively seeking ways to improve processes
Can you bring…
German language skills at B2 level (daily communication with couriers and the local team in Germany)English skills at minimum B1 level (used in documentation and instructions)A solution-oriented approach to support and inquiry resolutionIt’s a plus if you have :
Familiarity with tools such as G Suite or SlackExperience in customer service or support rolesWhat’s on the Pyszne.pl / JET menu for you?
At Pyszne.pl / JET, our culture is all about fun, fast pace, and support. We value momentum, growth, and celebrating every part of our employees’ work. Thanks to this, we stay ahead of the competition.
Additionally, we offer :
Full-time employment contractSubsidized private health insurance and sports cardTakeaway Pay — meal allowance cardOpportunities to work in an international environment within a fast-growing companyTraining and development opportunities within your roleHybrid work model : 3 days in the office, 2 days remoteA chance to gain initial experience in HR processes and learn the basics of German labor lawDaily exposure to both German and English languagesDiversity, Inclusion & Belonging