We are seeking a ServiceMax Technical Architect / Program Lead to drive a strategic modernization initiative.
The role centers on upgrading a highly customized ServiceMax 24.2 environment while preserving essential legacy functionality. The ideal candidate will bring 8–10+ years of cross-industry ServiceMax experience , with a deep understanding of early adopter customization patterns.
This transformation will enable our client to :
- Adopt advanced platform capabilities, including AI-powered field service tools , enhanced mobile experiences, and robust SAP ERP integration for complex scenarios.
- Strengthen regulatory compliance, improve performance analytics, and scale service workflows across a global technician network.
General benefits - depends on the form of employment
Hybrid work model combining office & remote workAttractively located office with collaboration spacesOnsite parking space for employeesReferral program with financial bonusLife InsuranceBudget for development (including language courses and others), clear career path with the possibility to gain experience in international environmentAccess to internal Learning Platform with multiple trainings oriented for professional growthLifestyle benefits :
Access to MyBenefit platform (Multisport included)Team Building activitiesCharity initiativesWorking environment promoting diversity and inclusionHealth benefits :
Private medical care - Platinum Package8-10+ years working with ServiceMax for varying industries across all core functions of the Service ProcessesKnowledge of designing and implementing core ServiceMax functionality for Work Orders, Preventive Maintenance, Entitlements and SLAs, Service Maintenance Contracts, Parts Orders and Inventory, Installed Products, etc.Experience in design and setup for ServiceBoard (Engineer Dispatch and Scheduling)Experience in design and setup for DataGuide (Field Engineer Automated Checklists)ServiceMax Go! Mobile experienceLearning new ServiceMax AI capabilitiesFamiliar with Salesforce ServiceCloud and KnowledgeService related analyticsGood communication written and oral with business functional leads, managers, and IT leadsProject management skillsWe are seeking a ServiceMax Technical Architect / Program Lead to drive a strategic modernization initiative.
The role centers on upgrading a highly customized ServiceMax 24.2 environment while preserving essential legacy functionality. The ideal candidate will bring 8–10+ years of cross-industry ServiceMax experience , with a deep understanding of early adopter customization patterns.
This transformation will enable our client to :
Adopt advanced platform capabilities, including AI-powered field service tools , enhanced mobile experiences, and robust SAP ERP integration for complex scenarios.Strengthen regulatory compliance, improve performance analytics, and scale service workflows across a global technician network.General benefits - depends on the form of employment
Hybrid work model combining office & remote workAttractively located office with collaboration spacesOnsite parking space for employeesReferral program with financial bonusLife InsuranceBudget for development (including language courses and others), clear career path with the possibility to gain experience in international environmentAccess to internal Learning Platform with multiple trainings oriented for professional growthLifestyle benefits :
Access to MyBenefit platform (Multisport included)Team Building activitiesCharity initiativesWorking environment promoting diversity and inclusionHealth benefits :
Private medical care - Platinum Package,[Legacy customization assessment and modernization roadmap development, ServiceMax 24.2 feature adoption strategy while maintaining existing workflows, SAP ERP integration architecture for complex scenarios including Reagent Rentals, Stakeholder communication across 17+ years of established ServiceMax user base] Requirements : Go, AI, Salesforce, Project management Additionally : Private healthcare, Sport subscription, MyBenefit Platform, Team Building activities, Charity initiatives, Environment promoting diversity and inclusion, Training budget, Life Insurance, Referral program with financial bonus, Access to internal Learning Platform, Free parking.