Site IT Specialist

A bit about the role

We are seeking a proactive Site IT Specialist to support and manage the technology infrastructure at Sam's Kitchen, our new facility in Zabrze. In this role, you'll be responsible

for maintaining and troubleshooting both hardware (laptops, tablets, scanners, handhelds, printers, etc.) and software, ensuring smooth operations across production, packaging, and

distribution of our Butternut meals.

At PsiBufet / Butternut Box, our mission is to bring health and happiness to dogs and their humans all around the world. To make that happen, we need a dedicated team and… a really big kitchen That's why we're currently building our newest production facility in Zabrze. We believe that dogs deserve only the best, so if you feel the same way, we'd love to meet you

Want to know more about our factory in Zabrze? Click here

A bit more detail

As our Site IT Specialist, you will :

• Partner with the Operations team to keep the factory running smoothly by ensuring all hardware and software function reliably and efficiently. Act as the first point of
• contact to quickly resolve technical issues as they arise.
• Oversee the full lifecycle of laptops, tablets, printers, and handheld devices in the facility — from procurement and setup to updates, security, charging, and
• replacement — ensuring processes and policies are in place to manage them effectively.
• Configure and support ERP and WMS systems across laptops, tablets, and handhelds, while monitoring their performance to keep critical operations running
• seamlessly.
• Collaborate with Operations and Software Engineering teams to identify integration opportunities, manage system updates, and troubleshoot issues or bugs in a timely
• manner.
• Manage internet connectivity and network security in partnership with our ISP and managed service providers, implementing best practices and staying on top of
• security updates. Work closely with the People team to support onboarding and offboarding processes, including account provisioning and management, while embedding data protection best practices across the facility.

A bit about you

2+ years of experience in a similar IT support or site technology role.

Advanced knowledge of network technologies and connectivity.

Strong understanding of Windows, Mac, Android, and iOS, with the ability to troubleshoot issues across these platforms.

Curious and eager to learn new tools and continuously develop your skills.

Excellent communication skills in Polish and English, with an open and honest approach.

Proactive and driven, with a "can-do" attitude.

Passion for startups and working in a fast-paced environment.

Bonus : A love for dogs

A bit about what we offer

…And above all, a team that loves dogs

PsiBufet & Butternut Box

Butternut Box was founded in 2016 and has seen outstanding growth and significant investment during its rapid evolution. A certified B-Corp, Butternut Box is committed to doing better for the planet, people and dogs. In 2023, the business secured £280m of investment from General Atlantic and L Catterton. This significant investment has allowed the business to rapidly develop its international expansion plans.

These plans centre around European expansion with Czech Republic next market to launch. Beyond that, there are several markets that would be attractive considerations including : Austria, Nordics, Italy and France.

Butternut Box fully acquired PsiBufet, a Polish Direct to Consumer dog food brand in 2023. This business provides a foothold from which to establish a new manufacturing plant in Zabrze, to serve these markets.

The new site in Zabrze will be almost 40,000 M2 and will eventually have 8 lines with the capacity to produce 1,200T per week.

Key Project Milestones

Building preparation for food production – ongoing.

Equipment installation and launch of fulfilment operations – ongoing

Team recruitment and training – new employees will be trained by the experienced team at Rudie's Kitchen (UK).

First production – end of year 2025.

Our Values & ways of working

A business with people at the very core. The company has great employee retention and prides itself on giving everyone the chance to stretch themselves in a supportive and inclusive environment.

The business' values are :

edicated and Determined

pen and Honest;

enuine Care;

trive for Better

And for the Love of Dogs.

Recruitment Process

Initial phone call / screening

Online interview

Recruitment meeting in Zabrze

Want to be part of our team? Apply today