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WalkMe Functional Lead @ Spyrosoft
WalkMe Functional Lead @ SpyrosoftSpyrosoft • Remote, Poland
WalkMe Functional Lead @ Spyrosoft

WalkMe Functional Lead @ Spyrosoft

Spyrosoft • Remote, Poland
6 days ago
Job description

Project description :

We are looking for a WalkMe Functional Lead. This role is a functional / solution lead focused on WalkMe platform delivery, solution design, user-case definition, requisition validation, and content management. You will partner with business stakeholders, product owners, IT and change teams to design, validate and deliver scalable in-app guidance that drives user adoption across enterprise systems (CRM, ERP, other SaaS).

Preferred Qualifications :

  • WalkMe certifications (Builder, Architect or equivalent).
  • Experience integrating WalkMe with platforms like Salesforce, ServiceNow, SAP, Workday.
  • Prior experience in global programs, governance models, and compliance-aware environments.
  • Experience with localization and cross-language content management.

Main responsibilities :

Strategic & Solutioning

  • Serve as the functional lead and subject-matter expert for the WalkMe digital adoption platform.
  • Lead solution design : translate business problems into WalkMe solutions and technical requirements.
  • Define user cases, acceptance criteria, and validate requisitions before development.
  • Design segmentation and targeting strategies to deliver contextual, role-based guidance.
  • Operational & Delivery

  • Create and maintain WalkMe artifacts and automation flows.
  • Manage content lifecycle and content management processes (create, review, localize, retire).
  • Collaborate with development and QA to ensure solutions meet functional requirements and pass validation.
  • Integrate WalkMe with analytics and enterprise systems to enable tracking, measurement and optimization.
  • Support release planning, stakeholder demos, and change management activities.
  • Collaboration & Stakeholder Management

  • Work closely with product owners, business SMEs, IT integrators, and training teams to define priorities and user journeys.
  • Translate stakeholder requirements into clear user stories and validation scripts.
  • Run workshops to capture use cases, validate designs and ensure alignment to business objectives.
  • 5+ years in digital adoption, UX, business analysis, or enterprise application enablement roles.
  • 3+ years hands-on experience with WalkMe (or similar DAP) and demonstrable experience delivering multi-application solutions.
  • Strong capability in solution design, user-case definition, and requirements validation.
  • Experience managing content lifecycle and localization processes.
  • Comfortable creating functional specs, validation scripts, and acceptance criteria.
  • Strong analytical skills; experience using analytics to measure adoption and optimize content.
  • Excellent communication skills and proven stakeholder management across global teams.
  • Fluent English (min. C1) – both verbal and written.
  • Project description :

    We are looking for a WalkMe Functional Lead. This role is a functional / solution lead focused on WalkMe platform delivery, solution design, user-case definition, requisition validation, and content management. You will partner with business stakeholders, product owners, IT and change teams to design, validate and deliver scalable in-app guidance that drives user adoption across enterprise systems (CRM, ERP, other SaaS).

    Preferred Qualifications :

  • WalkMe certifications (Builder, Architect or equivalent).
  • Experience integrating WalkMe with platforms like Salesforce, ServiceNow, SAP, Workday.
  • Prior experience in global programs, governance models, and compliance-aware environments.
  • Experience with localization and cross-language content management.
  • Main responsibilities :

    Strategic & Solutioning

  • Serve as the functional lead and subject-matter expert for the WalkMe digital adoption platform.
  • Lead solution design : translate business problems into WalkMe solutions and technical requirements.
  • Define user cases, acceptance criteria, and validate requisitions before development.
  • Design segmentation and targeting strategies to deliver contextual, role-based guidance.
  • Operational & Delivery

  • Create and maintain WalkMe artifacts and automation flows.
  • Manage content lifecycle and content management processes (create, review, localize, retire).
  • Collaborate with development and QA to ensure solutions meet functional requirements and pass validation.
  • Integrate WalkMe with analytics and enterprise systems to enable tracking, measurement and optimization.
  • Support release planning, stakeholder demos, and change management activities.
  • Collaboration & Stakeholder Management

  • Work closely with product owners, business SMEs, IT integrators, and training teams to define priorities and user journeys.
  • Translate stakeholder requirements into clear user stories and validation scripts.
  • Run workshops to capture use cases, validate designs and ensure alignment to business objectives.
  • ,[] Requirements : WalkMe, UX design, Salesforce, SAP Additionally : Sport subscription, Training budget, Private healthcare, Flat structure, Small teams, International projects, Free coffee, Bike parking, Shower, Free parking, In-house trainings, Modern office, No dress code.

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    WalkMe Functional Lead Spyrosoft • Remote, Poland

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