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Customer Service Professional with Croatian

FoundeverWarszawa, mazowieckie, Polska

8 days ago

Job description

Join our team at Foundever!

Are you looking for a job in a dynamic environment where you can develop your skills and gain experience in the outsourcing and consulting industry? We are a leading company with 1500 great people across Poland (Warsaw, Gdansk, and W@H), and now we are looking for you to join our team!

Remote across Poland)

Your daily tasks :

Providing the highest level of customer service (Chat / E-mail / Phone);
Answering incoming calls and meeting targets set by the customer and management;
Following company policies and procedures, ensuring quality.

What do we expect from you?

Language : Proficiency in Croatian (C2 / native) and English (B2)

Experience : Cool if you have experience in medical project

Technology : Knowledge of MS Office and developed computer skills;

Personality : Motivated and enthusiastic.

Advantages will be :

Ability to prioritize and plan;

Independence AND ability to work with minimal supervision;

Ability to solve problems;

Attention to detail;

Sales skills;

Soft skills.

Working conditions :

We provide equipment;

Basic salary + bonuses;

Work environment : Fully remote across Poland.

What else should you know?

Co-financing for glasses and holidays, employee referral program, vouchers for various occasions (Christmas, Children's Day, etc.);

We offer private Medicover membership;

Multisport card available, as well as an internal Everbetter program to promote a healthy lifestyle;

Professional development through training and cross-location cooperation at the international level.

Company Overview :

Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.

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Customer Service • Warszawa, mazowieckie, Polska