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Assistant Product Manager - Tax

EYWrocław, DS, PL

30+ days ago

Job description

The opportunity

We are seeking an SAP Tax Product and Process Manager with a deep understanding of global Tax regulations, processes and procedures as well as that being highly knowledgeable in the SAP / ERP products that support them.

In this role you will be responsible for critical elements of the global operational stability of the SAP / ERP Tax application, processing and upstream / downstream integration with other global and local technical products. This includes monitoring, maintenance and resolution of systems incidents and outages as well as the ongoing successful delivery / deployment of Tax related enhancements, configurations and product releases. Candidate must be a self-starter with significant global Tax technical, business and leadership experience.

This role will report to the Global Associate Director who leads EY’s Tax Suite of Products that support our ERP / SAP and related product set.

Your key responsibilities

Business Process Documentation - Understand and document business processes, workflows, and requirements to ensure ERP components align with organizational goals.
Functional Specifications Development - Create detailed functional specifications for SAP and non-SAP Tax components, including user stories, use cases, and acceptance criteria for new features and enhancements.
Compliance Monitoring - Monitor proposed solutions within the SAP product suite to ensure compliance with global and local legal, statutory, and regulatory tax requirements.
Stakeholder Liaison - Serve as the primary liaison between business / finance stakeholders and the technical team, facilitating effective communication and mutual understanding of requirements.
Product Lifecycle Management - Oversee the product update and enhancement lifecycle, focusing on demand, requirements, validation, and securing business sign-off.
Tax Product Roadmap - Lead the creation and maintenance of Tax product roadmaps that prioritize functional enhancements based on critical business needs and feedback from over 150+ global member firms.
Testing and Validation - Drive requirements review, validation activities, test case reviews, and user acceptance testing for new features with tax implications.
Incident and Service Request Management - Manage functional incidents and service requests through their full lifecycle, providing oversight, prioritization, and timely communication of major incidents to the global business.
Financial Impact Assessment - Assess the financial impacts of incidents related to disrupted product processes, assisting the business in resolving complex errors and reconciliations.
Error Analysis - Analyze batch failures and summarize findings in reports for the business.
Team Development and Performance Monitoring - Provide technical oversight, coaching, and mentorship to team members, while monitoring their performance through the execution of performance management processes, goal setting, and feedback.
Control Systems - Establish and maintain controls and feedback systems to monitor departmental operations.

Skills and attributes for success

Bachelor’s degree in finance, business, computer science or a related discipline, or equivalent work experience

5+ years of relevant experience in a large business system environment, performing business analysis, business development, and / or project systems management with a preferred focus on SAP tax module as well as third-party tax engine (Onesource preferred, or Vertex) integration with SAP, as well as SAP ECC FI (Tax, new GL, AP, AR, FA), SD, MM, VIM

Working knowledge and experience with capabilities of Onesource Reporting as well as SAP ECC VAT Reporting

Direct experience in managing Tax interfaces and Tax application operations for a global professional services organization (Big 4 experience preferred)

SAP certification preferred

History of working credibly with senior stakeholders

Exceptional verbal and written skills including strong cross-cultural communication and the ability to draft effective communications

Ability to work with people in a variety of cultures, countries and time zones

Knowledge of Artificial Intelligence, BOT Framework and Machine learning

To qualify for the role, you must have

Creative and self-starter mindset with strong analytical and quantitative skills to operate without direct supervision on multiple complex projects and tasks, and their shifting priorities in parallel.

Effective listening skills and display openness to other people's ideas and thoughts.

Ability to effectively manage escalations, conflicts, and challenging situations or individuals while maintaining composure under pressure.

Strong influencing skills to collaborate effectively and efficiently across the global firm.

English language skills – exceptional written and verbal communication.

Flexibility to work out of regular office hours to cater to the global organization needs.

Ideally, you’ll also have

Prior experience working for a large, global organization with a complex environment

Education :

Bachelor’s degree in finance, business, computer science or a related discipline, or equivalent work experience

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across ten locations – Argentina, China, Hungary, India, the Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

Continuous learning : You’ll develop the mindset and skills to navigate whatever comes next.

Success as defined by you : We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

Transformative leadership : We’ll give you the insights, coaching and confidence to be the leader the world needs.

Diverse and inclusive culture : You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

About EY

EY | Building a better working world

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Product Manager • Wrocław, DS, PL