Assistant Product Manager - Tax

The opportunity

We are seeking an SAP Tax Product and Process Manager with a deep understanding of global Tax regulations, processes and procedures as well as that being highly knowledgeable in the SAP / ERP products that support them.

In this role you will be responsible for critical elements of the global operational stability of the SAP / ERP Tax application, processing and upstream / downstream integration with other global and local technical products. This includes monitoring, maintenance and resolution of systems incidents and outages as well as the ongoing successful delivery / deployment of Tax related enhancements, configurations and product releases. Candidate must be a self-starter with significant global Tax technical, business and leadership experience.

This role will report to the Global Associate Director who leads EY’s Tax Suite of Products that support our ERP / SAP and related product set.

Your key responsibilities

• Business Process Documentation - Understand and document business processes, workflows, and requirements to ensure ERP components align with organizational goals.
• Functional Specifications Development - Create detailed functional specifications for SAP and non-SAP Tax components, including user stories, use cases, and acceptance criteria for new features and enhancements.
• Compliance Monitoring - Monitor proposed solutions within the SAP product suite to ensure compliance with global and local legal, statutory, and regulatory tax requirements.
• Stakeholder Liaison - Serve as the primary liaison between business / finance stakeholders and the technical team, facilitating effective communication and mutual understanding of requirements.
• Product Lifecycle Management - Oversee the product update and enhancement lifecycle, focusing on demand, requirements, validation, and securing business sign-off.
• Tax Product Roadmap - Lead the creation and maintenance of Tax product roadmaps that prioritize functional enhancements based on critical business needs and feedback from over 150+ global member firms.
• Testing and Validation - Drive requirements review, validation activities, test case reviews, and user acceptance testing for new features with tax implications.
• Incident and Service Request Management - Manage functional incidents and service requests through their full lifecycle, providing oversight, prioritization, and timely communication of major incidents to the global business.
• Financial Impact Assessment - Assess the financial impacts of incidents related to disrupted product processes, assisting the business in resolving complex errors and reconciliations.
• Error Analysis - Analyze batch failures and summarize findings in reports for the business.
• Team Development and Performance Monitoring - Provide technical oversight, coaching, and mentorship to team members, while monitoring their performance through the execution of performance management processes, goal setting, and feedback.
• Control Systems - Establish and maintain controls and feedback systems to monitor departmental operations.

Skills and attributes for success

To qualify for the role, you must have

Ideally, you’ll also have

Prior experience working for a large, global organization with a complex environment

Education :

Bachelor’s degree in finance, business, computer science or a related discipline, or equivalent work experience

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across ten locations – Argentina, China, Hungary, India, the Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

About EY

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