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Product Manager

Product Manager

William HillKrakow, Poland
9 days ago
Job description

Job description

We are evoke, one of the world's leading betting and gaming companies. The Group owns and operates internationally renowned brands including William Hill, 888, and Mr Green.

We are looking for a passionate, innovative, creative, and results-driven Product Manager to support our Customer Engagement division. In this position, you will lead the ideation and development of features to improve both customer and operational journeys within CRM and Marketing.

What you will be doing :

  • Defining, managing and leading your product from ideation through to delivery. Building the overall product roadmap working with Design, Data and CRM managers to analyse customer and operational requirements and align them with the strategic goals of the business
  • Taking initiatives, problem statements or feature requests and breaking them down into actionable user experiences and work flows that bring the most value whilst being aligned with the strategy.
  • Working in full collaboration with the different organisational units (marketing, R&D, UX / UI designers, BI, and more)
  • Acting as the primary liaison and link between all stakeholders, teams, and departments through the whole product life cycle, you will ensure clarity of the latest update on the product, removal of blockers and keep track of business deliverable commitments
  • Working closely with the Product function both within your specific area and overall to ensure product alignment across the company
  • Taking opportunities to learn, grow and understand what the latest is from our competitors (inside and out of the industry), the current market trends and latest customer experiences are

Who we are looking for :

We are committed to responsible gambling, and we are looking for people who can support our ethos. To apply to this post, you will have :

  • Proven experience as a data-driven product manager working with agile methodologies, effective communication skills with both internal and external stakeholders
  • Experience working with internet and mobile technologies, knowledgeable in the world of CRM and marketing systems
  • Great interpersonal skills such as active listening and collaboration when working with other teams or departments on a common goal with a high standard of written, visual, and verbal communication skills, to be able to communicate clearly through all means.
  • Highly organised in terms of planning and prioritisation of workload and effective time management skills with great attention to detail with a curious nature, embracing ambiguity and having the confidence to ask “Why?" with good working knowledge of Design, you appreciate great design and enjoy collaborating on great user experiences you'll have a technological sense and the ability to translate product requirements into technical aspects.

    • What we offer :

    Our roles offer more than just a job, you’ll become part of the Grand Parade family! We have created an environment where our people can thrive. Check out some fantastic benefits on offer :

  • Financial : You’ll be compensated a competitive base salary and benefits
  • Healthcare : We prioritise your health and well-being, offering fully paid private healthcare via Lux Med
  • Life assurance : Safeguarding your financial future and offering peace of mind with a company-sponsored life assurance plan
  • Wellbeing events : Including workshops, webinars; Psychological Helpline for you and your loved ones; access to psychological platforms such as Unmind
  • Social activities : We love a chance to share knowledge and have fun, coordinating meetups, quality questions events and hackathons
  • Free parking : You’ll have access to underground parking space for cars, motorcycles and bikes
  • Other perks : Fully paid Multisport pass or MyBenefit cafeteria points, employee referral program, and an extra day off for your birthday. We also offer free English and Polish classes for our colleagues!
  • Hybrid working : Our employees can work from home up to 80% of the time with 20% of office time built in to ensure we get some face-to-face collaborative team time - and the chance for a coffee and a catch-up!

    • More about Grand Parade

    We’re a business that embraces change and progress. With a rich history behind us, we’ve learned a lot and have led the industry in many ways. Now part of evoke, we are marking a new sense of purpose, direction and ambition for the business.

    Our culture is all about creating great experiences, for both our customers and our people. You’ll benefit from flexibility and trust. We’ll give you the space to be yourself and the tools you need to protect our customers while they play. We’ll invest in your future to help you develop your unique strengths and build a career that’s right for you. By investing in you, we’ll raise our game. Across all that we do, we aim for excellence, encourage creativity, and have fun.

    Apply

    At Grand Parade, we prioritise diversity, equity, and inclusion for the benefit of our company, employees, and communities. We foster a welcoming and safe workplace that values all forms of diversity and provides opportunities for growth. We win together by working as one inclusive team to achieve great things.

    So, what’s next? The first step in the recruitment process is to submit your online application, which will be followed by an initial screening call with our Talent Acquisition team, and if successful, you will then be invited to interview.

    Apply today to kickstart your application with the Grand Parade family!

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    Product Manager • Krakow, Poland