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Polish & English Speaker Solutions Consultant

Polish & English Speaker Solutions Consultant

CbtalentsCracòvia, Poland
6 days ago
Job type
  • Quick Apply
Job description

Join Our Team as a Solutions Consultant (Polish & English Speaker)

Location : Sofia, Bulgaria

Schedule : 09 : 00–19 : 00, Monday–Sunday

Training : Fully paid, 3 weeks on-site

Are you fluent in Polish and English, and passionate about delivering outstanding customer service? We're looking for a motivated Solutions Consultant to support our clients and help them thrive.

Your Mission

  • Deliver expert product and service support with a focus on customer satisfaction
  • Communicate via phone, email, and chat
  • Resolve inquiries using established processes and a rich knowledge base
  • Use CRM and ticketing tools efficiently
  • Meet performance targets (call handling time, resolution rates, customer happiness)
  • Share insights and collaborate with your team
  • Stay informed through ongoing training and product updates

Who You Are

  • Fluent in Polish and English
  • Great communicator with active listening and problem-solving skills
  • Comfortable following structured procedures and adapting to new tools
  • Quick learner who stays calm under pressure
  • Self-driven and passionate about creating positive customer experiences
  • What We Offer

  • Flexible employment options (temporary, part-time)
  • Financial assistance for relocation (transport, hotel, rent, housing support)
  • Competitive salary and stable career growth
  • Additional health insurance and access to 50+ exclusive benefits
  • Friendly, international working atmosphere
  • Learning opportunities and team spirit
  • Referral bonuses for bringing great talent
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    Solution Consultant • Cracòvia, Poland