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Survey & Insights Analyst

Randstad PolskaKraków, Polska

23 days ago

Job description

Are you passionate about understanding people and turning data into action? We're looking for an Employee Listening Analyst to join our Client's team and help shape better employee and customer experiences through meaningful research and insights.

what we offer

temporary employment contract (with possibility of extension);
work in hybrid mode (3 days a week remotely);
lunch vouchers of PLN 250 every month;
semi-annual bonus;
Randstad Plus perks package : sports card and medical care

your tasks

deploy and manage employee and customer experience surveys using platforms like Qualtrics (EX and CX);

coordinate the end-to-end survey process : from testing and launch, through monitoring, to reporting;

analyze survey results and generate actionable insights using Qualtrics dashboards and external tools such as Excel, PowerPoint, or other data visualization platforms;

translate data into meaningful business recommendations to support strategic decision-making.

what we expect

fluent English – both written and spoken (mandatory);

proven experience in survey management, customer or market research, or insights / analytics roles;

strong analytical skills and solid understanding of data interpretation and statistics;

project management abilities – managing timelines, coordinating across teams, and setting priorities;

hands-on experience with Qualtrics preferred, but knowledge of similar tools like Medallia, SurveyMonkey, or Confirmit is also welcome

Employment agency entry number 47

this job offer is intended for people over 18 years of age

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Analyst • Kraków, Polska