ServiceNow Architect - Katowice

ServiceNow Architect with German

Location : Katowice - remote

Let us introduce you the job offer by EY GDS Poland – a member of the global integrated service delivery center network by EY.

EY GDS Poland, a member of EY's global integrated service delivery center network, is seeking a skilled  ServiceNow Architect  with  3–5 years of hands-on experience  across modules such as ITSM, CMDB, and ITOM. As part of our Global Elite ServiceNow partnership, you’ll work with enterprise clients across industries, especially in industrial and production environments. You will lead solution design, guide delivery teams, and shape scalable architectures that align with business goals.

Your key responsibilities

• Lead the architecture, design, and implementation of ServiceNow solutions, with a focus on industrial and production environments.
• Partner with stakeholders to understand operational technology requirements and translate them into scalable ServiceNow architecture.
• Develop high-level solution designs, roadmaps, and integration strategies for complex ServiceNow implementations.
• Design and architect scalable solutions for service workflows, ensuring alignment with business requirements and technology standards.
• Develop architectural documentation, including design specifications, integration patterns, and deployment strategies.
• Oversee the configuration and customization of ServiceNow modules aligned with industry best practices.
• Support project planning, stakeholder communication, and change management efforts to ensure successful delivery.
• Mentor developers and contribute to internal capability development.

Skills and attributes for success

To qualify for the role, you must have

Ideally, you’ll also have

What we look for

We’re looking for passionate and driven ServiceNow professionals who are eager to deepen their expertise, grow into leadership roles, and contribute to impactful global projects. Ideal candidates are proactive, solution-oriented, and excited by complex challenges.

Whether you aspire to become an architect, tech lead, development lead, or project manager, this role offers a strong foundation and room for growth. If you’re enthusiastic about delivering innovative ServiceNow solutions and collaborating with diverse stakeholders across industries, we encourage you to apply and join our dynamic team at EY GDS Poland.

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across ten locations – Argentina, China, Hungary, India, the Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

About EY

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