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Finance Operations Analyst (Travel and Expenses) with English

Finance Operations Analyst (Travel and Expenses) with English

Accenturemałopolskie, Polska
29 days ago
Job description

Finance Operations Analyst (Travel and Expenses)

Finance Operations Analyst (Travel and Expenses)

with English

with English

THE WORK

As a key player in the Finance Experience Team, the FinX-S2P Senior Agent will have responsibility to monitor and respond to suppliers and internal customers specific typology of requests (can include but not limited to invoice processing, payment related, credit notes, etc.) in line with service levels agreed with the client and to ensure that proper quality control checks are performed. The agent will be the first point of contact for suppliers and internal stakeholders and as such will need to deliver timely, accurate and predictable service.

Key Responsibilities :

  • Ensure all queries are processed as per SLA’s (Service Level Agreements) and KPI”s (Key Performance Indicators) which are set out for the team
  • Take ownership of complex suppliers’ queries ensuring end to end service with an emphasis on excellent customer satisfaction and attention to detail
  • Ensure understanding of team SLAs andamp; KPIs and align to management’s vision and direction
  • Demonstrate an in-depth knowledge of products and services offered by the client and stay updated on changes
  • Complete additional tasks as assigned by the Team Manager
  • Act as a subject matter expert and primary point of contact for the team, upholding best practices and quality standards.
  • Supporting the FinX – S2P team with project related tasks, process optimization and efficiency improvements
  • Conduct training sessions for new team members

With all our roles, there is some in-person time for collaboration, learning and building relationships with Clients, peers, leaders, and communities.

Requirements :

  • 1-2 years of experience in Customer Service operations
  • Excellent written and verbal business communication skills in English
  • Proficient English (B2)
  • Attention to detail
  • Initiative to improve and streamline processes
  • Analytical and problem-solving skills
  • Collaborative and team-oriented
  • Ability to build strong relationships with internal and external stakeholders
  • Preferred Qualifications :

  • Bachelor's degree in Finance, Business Administration, or a related field
  • Proficiency in Microsoft Office Suite (Excel, Word, and PowerPoint)
  • Ability to support Team Lead with data-driven insights
  • What's in it for you :

  • Thrive in an  exciting workplace  that values and celebrates diverse perspectives. Contribute to a creative environment where your ideas are welcomed
  • Access continuous learning opportunities with support and clear development path from your first day at office, including a dedicated Buddy, who will help you in adjusting to the new workplace.
  • Work on projects for international clients , expanding your skills set, using new technology solutions
  • Focus on your strengths and continuous feedback enable fast professional growth, as well as new skills building by various online and classroom training.
  • A flexible approach that allows an appropriate work-life balance where sports activities, outings, volunteering initiatives are part of our regular day-to-day life.
  • Commitment to reducing our environmental impact in terms of carbon, water and waste across Accenture facilities and in the communities in which we work and live by joining different initiatives.
  • Full work comfort – private medical care, life insurance, access to MyBenefit platform, bonuses for referring new employees.
  • When applying please enclose the below statement :

    I hereby consent to the processing of my personal data by Accenture sp. z o.o. with its registered seat in Warsaw (00-), at ul. Sienna 39, NIP -00-15- (Data Controller), in accordance with the Act of May 10, , on the Protection of Personal Data (Journal of Laws of , item ) and the Regulation on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95 / 46 / EC (Data Protection Directive), necessary to carry out the recruitment process by Accenture. At the same time, I declare that I provide my personal data completely voluntarily. I also declare that I have been informed about my right to withdraw my consent or object to processing of data, request access to them, rectification, deletion, limitation of processing and their transfer, at any time and the right to lodge a complaint to the data protection supervisory authority.”  #LI-EU

    ABOUT US :

    Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately , people serving clients in more than countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating ° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the ° value we create for our clients, each other, our shareholders, partners and communities. Visit us at

    Accenture Operations provides business process services for specific functions, including finance and accounting; procurement and supply chain; and marketing & sales. We operate business processes with a combination of talent and data, artificial intelligence, analytics and digital technologies, helping clients to improve their productivity, customer experience and performance.

    If you are interested, please send your CV in English by clicking "Aplikuj teraz" button

    When applying please enclose the below statement :

    I hereby consent to the processing of my personal data by Accenture sp. z o.o. with its registered seat in Warsaw (00-), at ul. Sienna 39, NIP -00-15- (Data Controller), in accordance with the Act of May 10, on the Protection of Personal Data (Journal of Laws of , item ) and the Regulation on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95 / 46 / EC (Data Protection Directive), necessary to carry out the recruitment process by Accenture . At the same time, I declare that I provide my personal data completely voluntary. I also declare that I have been informed about my right to withdraw my consent or object to processing of data, request access to them, rectification, deletion, limitation of processing and their transfer, at any time and the right to lodge a complaint to the data protection supervisory authority."

    Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.

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