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Business Analyst - Client Onboarding
Albany Beck
Kraków, Poland
19 days ago
Job description
Responsibilities
Work across AI-powered transformation journeys , optimising workflows for efficiency and automation.
Conduct end-to-end process analysis, mapping, and improvement , ensuring smooth integration of AI solutions.
Collaborate closely with product, technology, and SME teams to identify opportunities for AI implementation.
Assess the feasibility and impact of AI-driven enhancements in onboarding, KYC, and operational processes .
Support the transition from manual troubleshooting to AI-driven self-solving support , preempting issues before they arise.
Act as a hands-on BA, actively engaging in delivery rather than just leading .
Key Requirements :
Strong Business Analysis background – must be experienced in full project lifecycle, process mapping, and detailed analysis .
Experience in operational processes (KYC, onboarding, CDD) within financial services.
Ability to work hands-on and drive initiatives independently, ensuring timely execution .
Strong stakeholder management, working with technology teams, product owners, and SMEs.
Ability to start within a maximum 1-month notice period .
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Client Onboarding • Kraków, Poland
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