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Sii ServiceNow Competency Center provides services to customers from various industries in Europe and United States. We specialize in improving customer platforms, optimizing and digitizing process flows, and expanding platform usage within the customer organization. Our experience spans among ITSM / ITOM / ITAM / HRSD / SecOps / SPM / CSM modules.
Your tasks
- Monitoring and improving the quality of GI infrastructure and foundation data within ServiceNow
- Managing and maintaining ServiceNow data assets, documentation, dashboards, and related materials
- Ensuring compliance with data governance processes and standards across systems and teams
- Leading data quality initiatives for ServiceNow and LeanIX repositories, including CMDB and ITOM modules
- Providing insights through data analysis and visualizations to support strategic decision-making
- Collaborating with internal / external stakeholders and managing technical escalations, ensuring system integrity
Requirements
Hands‑on experience with ServiceNow, especially Foundation Data and IT Operations Management (Discovery, CMDB, Service Mapping, Event Management)Understanding of data modelling, visualization, and performance analytics toolsFamiliarity with IT infrastructure and architecture (on‑prem, cloud, network, security)Knowledge of CSDM, ITSM best practices, configuration management, and MDMStrong communication and stakeholder management skills, including cross‑functional collaborationAcademic or practical background in IT and fluent English knowledgeFluent Polish requiredResiding in Poland requiredJob no. -ZOJAV
Benefits For You
Great Place to WorkSolid financial situationContracts with the biggest brandsCentre of internal trainingsMany experts you can learn fromOpen and accessible management teamProfit sharingPassion Sponsorship programRegular integration events and tripsComfortable and well‑equipped officesMySii appMedical careSeniority level
Mid‑Senior level
Employment type
Full-time
Job function
Information Technology
Industries
IT Services and IT Consulting
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