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Content Moderator with English and Russian

Content Moderator with English and Russian

AccentureWarsaw, Poland
6 days ago
Job description

Content Moderator with English and Russian Accenture Services Sp. z is a subsidiary of Accenture, a global professional servicespany. Located in Poland, it offers a wide range of services including consulting, technology, and outsourcing. Thepany focuses on delivering innovative solutions to clients across various industries, leveraging Accenture's global expertise and local market knowledge to drive business transformation and efficiency. Visit us at accenture.

Content moderators serve as an important line of defense by helping improve the quality and safety of online content while gaining hands-on job experience. You will deliver value to our clients, while making a larger impact on society. Content Moderators help create a safe and inclusivemunity by minimizing bad experiences online. They help create an environment free of intimidation and exclusion and often avert the spread of real-world harm. And above all, they contribute to the protection of those most vulnerablemunity members and groups.

We are looking for candidates with familiarity and passion for the internet, internet platforms, and internet culture. You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and / or investigating, escalating and / or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns.

Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (, graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accenture's well-being support program, designed specifically for the Trust & Safetymunity, provides valuable skills to promote individual and collective well-being.

The work :

  • Review, classify and / or remove content according to client guidelines, using specific tools and channels.
  • Understand and remain updated on changing client policies and guidelines.
  • Investigate, resolve, and relayplex content issues to the broader Trust and Safety team.
  • Serve as an advocate for the usermunity.
  • Participate in process improvement initiatives that improve quality and efficiency of work.
  • Participate in continuous training programs and workgroup discussions for optimal development in the role.
  • Engage in conversation around socially sensitive topics with the purpose of keeping ourmunities safe.

With all our roles, there is some in-person time for collaboration, learning and building relationships with Clients, peers, leaders, andmunities. As an employer, we will be as flexible as possible to support your specific work / life needs.

What's in it for you :

  • Thrive in an exciting workplace that values and celebrates diverse perspectives. Contribute to a creative environment where your ideas are weed.
  • Access continuous learning opportunities.
  • Work on projects for international clients, expanding your skills set.
  • Here's what you will need :

  • Strong coping, emotional resilience, and stress-management skills.
  • Excellentprehension andmunication skills in English and Russian language (min. B2 level).
  • Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies.
  • Strong attention to detail.
  • Strong critical thinking and decision-making skills.
  • Deep familiarity and passion for the internet, internet platforms, and internet culture.
  • High affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supported.
  • Ability to work well individually and as part of a team.
  • Flexibility in meeting changing business needs in a fast-paced environment.
  • Previous business process outsourcing, customer service, or content moderation experience is a plus.
  • Willingness to work on a rotating schedule across a 7-day work week - morning, evening, or night shifts, depending on project needs.
  • Willingness to work from the office located in Warsaw city center (Proximo II building).
  • Research indicates that some candidates, especially the most diverse ones, may hesitate to apply for positions if they don't meet all requirements. If you believe you possess the necessary skills, even if not meeting every requirement, we wholeheartedly encourage you to submit your application.

    What we can offer :

  • Using foreign language and new technology solutions daily, cooperating with various global Clients.
  • Constant support and clear development path from your first day at office - dedicated Buddy, who will help you in adjusting to the new workplace.
  • Focus on your strengths and continuous feedback enable fast professional growth, as well as new skills building by various online and classroom trainings.
  • Inclusion and diversity in practice : truly multicultural environment; we support LGBT, people with disabilities and parents. In our culture of equality, people are truly valued for their differences and free to be who they are.
  • Ourmitment tomunities means providing opportunities for growth to individuals from different backgrounds. We positively wee applications from all parts of the society, including people with lived experience of having refugee status, seeking asylum or supporting refugees.
  • A flexible approach that allows an appropriate work-life balance where sports activities, outings, volunteering initiatives are part of our regular day-to day life.
  • Hybrid working mode
  • Full workfort - private medical care, life insurance, access to My Benefit platform, bonuses for referring new employees.
  • What we believe :

    Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.

    All our leaders aremitted to building a better, stronger and more durablepany for future generations to create positive, long-lasting change. Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and creative, which helps us better serve our clients and ourmunities.

    Our position as partner to many of the world's leading businesses, organizations andernments affords us both an extraordinary opportunity and a tremendous responsibility to make a difference. Sustainability is one of our greatest responsibilities, which we embed it into everything we do and for everyone we work with.

    Clicking apply I hereby express my consent to process my personal data included in my job offer by Accenture Sp. z or any other entity of the Accenture group for recruitment purposes, and that it is a data controller within the meaning of GDPR. More information about Accenture (and if necessary also its representative) can be found here : / / accenture / pl-pl / privacy-policy

    LI-EU

    About Accenture

    We work with one shared purpose : to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders,munities, and each believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces™.Join Accenture to work at the heart of change.

    Visit us at accenture

    Equal Employment Opportunity Statement

    All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

    Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

    Accenture ismitted to providing veteran employment opportunities to our service men and women. Job ID R00275345

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    Content Moderator And • Warsaw, Poland