The opportunity
This individual will support and manage all end-to-end aspects of the Active Directory and Cloud service. This will include building infrastructure, deploying servers and configuration changes to the environment. The Engineer provides support, implementation, and design services for Microsoft Active Directory and Azure Active Directory across the enterprise, including directory and identity management solutions. Resolves and appropriately completes assigned cases and change requests and acts as an escalation for support issues. Other responsibilities include driving stability and security and remediation of potential security vulnerabilities. This individual will work closely with other teams within EY to drive technology standards and consistency across IT Services.
Your key responsibilities
- Ability to plan, implement and direct production deployment activitiesm and scope work efforts in alignment to project requirements to produce required business outcomes.
- Excellent communication skills and confidence to identify, negotiate and mitigate difficult circumstances (, Handling mission critical production deployments, taking ownership of
escalated production outage incidents from other infrastructure teams). Have engaged in business solution development incorporating broader enterprise view of the business value proposition, encompassing functional analysis, workflow analysis, impact analysis and risk analysis.
Conduct systematic security assessments of Active Directory and Azure using tools like Microsoft OnDemand Assessment to identify security risks.Manage the successful technical delivery of Information Security projects and services by working directly with Project Manager, Leadership, Architecture, Security Consultants, and various other teams.Review detailed implementation plans in regards to infrastructure change, intended to support business strategy decisions, and present the implementation plan to all relevant stakeholders to get approval.Ability to communicate solutions, ideas, suggestions to a variety of (business) stakeholders effectively and comprehensively.Ability to make key decisions as they relate to service disruptions and problemsAbility to work well within a multi-disciplinary team structure, but also independentlyAbility to work with vendors (Microsoft,Dell,Hp etc.) for escalation of service issuesManage customer satisfaction through effectively communicating and managing customer expectationsDemonstrates analytical and systematic approach to problem solving.Ability to rapidly absorb new technical information, business acumen and apply it effectively.Knowledge of the broader field of information systems, its use in relevant employment areas and how it relates to business activitiesSkills and attributes for success
Excellent project management, collaboration, interpersonal and communication skillsFluent in English language - written and verbalExtensive knowledge and understanding of Information Security, Identity & Access Management (IAM), Active Directory and Azure Active Directory technologies.Experience in Deploying or migrating IAM solutions, including Active Directory, Azure Active Directory etc. within Production environments.Should be familiar with AD Migration / Upgrade methods, AD Performance, Scalability, availability, and DR concepts.Should be able to participate in L4 escalations in SME capability and should be able to provide sound reasoning and conduct RCA during problem investigation meetings.Extensive experience in large scale Azure cloud-based application solutions and integration with other Cloud or On-premises products and custom solutionsKnowledge of one or more automation and scripting languages such as PowerShell, Visual Basic, Power Automate etc.Familiarity with Active Directory security hardening concepts, including tiered security, privileged access workstations (PAWs), administrative forests, and just-in-time accessExperience in one or more of these areas is desirableo SCCM, SCOM, RMAD, Splunk, Sentinal, ARS, Shielded VM / Hyper-V, ADLDS, IPSec
ITIL Foundation CertificationFlexibility in scheduling with a willingness to work extra non-standard hoursAbility to deal efficiently with escalations and challenging situations such as restoring servicesExperience in coaching and mentoring others and supporting peer teams such as infrastructure and operations.Ability to work well within a multi-disciplinary, multi-cultural team structure, but also independentlyAbility to meet deadlines with demonstrable productivitySome travel may be required based on project or team requirementsTo qualify for the role, you must have
Degree in Computer Science or related discipline or equivalent work experienceMinimum 12+ years of experience in similar role.Ideally, you’ll also have
Certifications in Active Directory and Cloud Infrastructures and understanding of core Microsoft technologies. A plus would be experience with Quest Change Auditor, SCCM, Splunk and Active Roles Server.
What we look for
The Active Directory / Cloud Infrastructure Engineer has responsibilities to implement, configure, manage, and troubleshoot issues within the environment. This will include working closely with other teams to deploy new technologies, enhancements and maintain a stable and secure infrastructure.
What working at EY offers
We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings, and a wide range of discounts, offers and promotions. Plus, we offer :
Support, coaching and feedback from some of the most engaging colleagues aroundOpportunities to develop new skills and progress your careerThe freedom and flexibility to handle your role in a way that’s right for youAbout EY
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