Technical Support Specialist
REGATTA-POLSKA sp. z o.o.Modlnica (pow. krakowski), małopolskie, Polska9 days ago
Job descriptionKnowledge of Azure and work optimization tools Experience in a similar position for a minimum of 3 year English min B2 IT-related degree or certifications (e.g. CompTIA A+, Microsoft certifications) preferred Microsoft Windows and Office 365, Active Directory, Service desk / ticketing systems Basic networking (routers, switches, firewalls), POS systems support Excellent communication skills - ability to clearly communicate technical information to non-technical people. Technical curiosity - interest in new IT solutions and willingness to develop competencies. Occasional travel to retail stores or warehouses for onsite support Permanent employment under an employment contract Work in an international organization with an established market position 2 days / week remote work Medical package Option to join group life insurance Access to a sports and leisure card Employee discount on Regatta products Free parking space Fruits, coffee, tea available in the office prywatna opieka medyczna dofinansowanie nauki języków ubezpieczenie na życie możliwość pracy zdalnej owoce zniżki na firmowe produkty i usługi brak dress code’u kawa / herbata parking dla pracowników świętowanie urodzin
responsibilities :
- Timely and effective resolution of IT support tickets
- Installation and configuration of hardware / software per company standards
- Maintenance of accurate IT inventory and documentation
- User onboarding / offboarding including setup and account access
- Escalation of unresolved issues to relevant IT specialists or external providers
- Contribution to IT process improvement and documentation updates
- Working schedule – 5 days a week Monday- Saturday rotas 8-16 / 10-18
- weekly : 3 working day in the office / 2 day remotely
requirements-expected :
offered :
benefits :
Create a job alert for this search
Support Specialist • Modlnica (pow. krakowski), małopolskie, Polska