Banking Customer Care Specialist with German
ConcentrixPolska19 days ago
Job descriptionProficiency in German at B2+ / C1 level. Expertise in communication and problem-solving. Passion for teamwork and a willingness to learn. Someone who understands that the customer is at the heart of the bank LuxMed, MultiSport, MyBenefit... the usual. Plus... Modern office complex in Szczecin Stable employment and development opportunities in the banking sector. A supportive environment with top-notch training provided by the client. Attractive salary + benefits that make a difference. Pizza Fridays, fruit on Wednesdays, Karaoke Mondays, Summer Festival & many more initiatives
Your Responsibilities :
- Support bank customers through incoming calls.
- Manage cards : blocking, duplicating, and changing PINs.
- Resolving customer complaints.
- Build relationships and create positive experiences.
- Collaborate with the team to ensure daily success.
Who Are We Looking For? :
What Do We Offer in Return? :
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Customer Care Specialist • Polska