Cash Collection Accountant with French | Finance Managed Services

Description

Summary

Finance Managed Services (FMS) in PwC Poland is rapidly expanding as part of the Managed Services Operations. You can play an important role in supporting and transforming the operations of our domestic and international Clients. We continuously enhance our operations by applying best practices, streamlining processes, and integrating cutting-edge technological solutions for our customers. Join us in shaping and transforming operations for our domestic and international clients, as we delve into diverse, complex projects and collaborate closely with expert consulting teams to provide comprehensive finance services, including accounting and reporting, tax as well as financial planning & analysis, across various sectors in the region.

We are looking for :

Cash Collection Accountant with French

Your future role :

• Manage a portfolio of German-speaking client accounts to ensure timely collections of outstanding invoices,
• Contact customers via phone, email, and other channels in German to resolve payment issues and disputes,
• Analyze customer accounts, reconcile payments, and identify root causes of delayed payments,
• Collaborate with internal teams (Sales, Billing, Customer Service, etc.) to resolve account discrepancies,
• Prepare aging reports and collection forecasts; track KPIs and performance metrics,
• Recommend accounts for escalation, legal action, or credit holds when necessary,
• Support month-end close activities and audits related to Accounts Receivable,
• Maintain accurate documentation of collection activities in the system,
• Complying with and work towards achieving quantity and quality indicators – SLAs, KPIs and customer satisfaction metrics,
• Identify and propose potential process improvements and cooperating in lean actions,
• Onboard new peers into the team’s processes and procedures (buddy role).

Apply if you have :

By joining us you gain :

Recruitment process :

If you are interested in this position, please send us your CV in English.

If you have additional questions, please contact us :

Please note that we do not collect resumes in our inbox.

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