Order to Cash Operations Associate with Spanish (She / He / They)

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services. We offer solutions and assets across Strategy & Consulting, Technology, Operations , Industry X and Accenture Song.

Accenture Operations  provides business process services for specific functions, including finance and accounting; procurement and supply chain; and marketing & sales. We operate business processes with a combination of talent and data, artificial intelligence, analytics and digital technologies, helping clients to improve their productivity, customer experience and performance. For more information about Accenture Operations Poland, please visit ourwebsite.

THE WORK :

Management of Product & Distribution Complaint.

Returns Processing & Delivery Management.

Customer Master Management & Customer Order Intake and Processing.

Order Errors / Exception Management.

Verbal and written communication with customers of a leading biotechnology company focused on developing innovative therapies for patients.

With all our roles, there is some in-person time for collaboration, learning and building relationships with clients, peers, leaders, and communities. As an employer, we will be as flexible as possible to support your specific work / life needs.

LI-Hybri

LI-EU

HERE’S WHAT YOU’LL NEED :

Fluent English and Spanish (C1).

Knowledge of OTC – Order Management life cycle, SAP order processing.

Strong interpersonal & communication skills and ability to maintain professional business contact.

1-2 years of business experience in customer service role (Order Management Process preferred) - nice to have.

Availability to attend the office in Warsaw (or Gdansk) 2-3 times per week.

WHAT WE OFFER : Hybrid working mode.

Using foreign language and new technology solutions daily, cooperating with various global Clients.

Individual support of a People Lead and a specific path of professional development, as well as dedicated Buddy, who will help you in adjusting to the new workplace.

A wide training package (soft, technical, and language training offer, access to the e-learning platforms).

Employee Assistance Program - legal, financial, and psychological consultations.

Accenture employees eligible for the Employee share purchase plan automatically become eligible for quarterly dividends if they own company shares.

Paid employee referral program.

Private medical care, life insurance.

Access to theMyBenefitplatform (possibility of using a wide range of products and services, including the Multisport card).

Modern, ecological office in city center with convenient connection for all means of transport (incl. chill room, game room, free bicycle parking and coffee-breaks at terrace).

WHAT WE BELIEVE :

Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.

All our leaders are committed to building a better, stronger and more durable company for future generations to create positive, long-lasting change.Inclusion and diversityare fundamental to our culture and core values. Our rich diversity makes us more innovative and creative, which helps us better serve our clients and our communities.

Our position as partner to many of the world’s leading businesses, organizations and governments affords us both an extraordinary opportunity and a tremendous responsibility to make a difference.Sustainabilityis one of our greatest responsibilities, which we embed it into everything we do and for everyone we work with.

Clicking apply I hereby express my consent to process my personal data included in my job offer by Accenture Sp. zo.o.or any other entity of the Accenture group for recruitment purposes, and that it is a data controller within the meaning of GDPR. More information about Accenture (and if necessary, also its representative) can be found here :

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 750,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us atwww.accenture.com

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.