ServiceNow Data & Analytics Lead
Miejsce pracy : Warszawa
Technologies we use
Expected
About the project
Sii ServiceNow Competency Center provides services to customers from various industries in Europe and United States. We specialize in improving customer platforms, optimizing and digitizing process flows, and expanding platform usage within the customer organization. Our experience spans among ITSM / ITOM / ITAM / HRSD / SecOps / SPM / CSM modules.
Your responsibilities
Monitoring and improving the quality of GI infrastructure and foundation data within ServiceNowManaging and maintaining ServiceNow data assets, documentation, dashboards, and related materialsEnsuring compliance with data governance processes and standards across systems and teamsLeading data quality initiatives for ServiceNow and LeanIX repositories, including CMDB and ITOM modulesProviding insights through data analysis and visualizations to support strategic decision-makingCollaborating with internal / external stakeholders and managing technical escalations, ensuring system integrityOur requirements
Hands-on experience with ServiceNow, especially Foundation Data and IT Operations Management (Discovery, CMDB, Service Mapping, Event Management)Understanding of data modelling, visualization, and performance analytics toolsFamiliarity with IT infrastructure and architecture (on-prem, cloud, network, security)Knowledge of CSDM, ITSM best practices, configuration management, and MDMStrong communication and stakeholder management skills, including cross-functional collaborationAcademic or practical background in IT and fluent English knowledgeFluent Polish requiredResiding in Poland requiredWhat we offer
Great Place to Work since 2015 - it’s thanks to feedback from our workers that we get this special title and constantly implement new ideasEmployment stability - revenue of PLN 2.1BN, no debts, since 2006 on the marketWe share the profit with Workers - over PLN 60M has already been allocated for this aim since 2022Attractive benefits package - private healthcare, benefits cafeteria platform, car discounts and moreComfortable workplace – class A offices or remote workDozens of fascinating projects for prestigious brands from all over the world – you can change them thanks to Job Changer applicationPLN 1 000 000 per year for your ideas - with this amount, we support the passions and voluntary actions of our workersInvestment in your growth – meetups, webinars, training platform and technology blog – you chooseFantastic atmosphere created by all Sii Power PeopleRecruitment stages
Send your CVTalk to us about your expectationsLearn more about our projects and choose the bestStart your adventure with Sii!Sii Sp. z o.o.
Sii is the leading technology consulting, digital transformation, engineering, and business services vendor in Poland. We already employ more than 7 500 professionals and implement projects in a variety of industries for clients from many countries around the world.
The Great Place to Work title, won 10 times in a row, proves that at Sii we create a friendly work environment. In a survey, as many as 90% of our employees responded that Sii is a great place to work, and 95% of them think we have a great atmosphere here.
