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IT Support Specialist
Sii Sp. z o.o.Jawor, Lower Silesia, Poland23 days ago
Job descriptionService Desk Plus We are seeking an IT Support professional to provide on-site technical assistance at the office and manufacturing facility of a leading automotive client. You will maintain and optimize IT infrastructure, troubleshoot issues, manage systems and applications, and support end-users. Your role will involve responding to incidents, mitigating risks, and supporting the implementation of new IT solutions to improve operational efficiency. If you have experience in a manufacturing environment with complex IT systems and can manage priorities in a dynamic setting, this position is ideal for you. Providing IT operations support by handling tasks related to production, quality, logistics, and resolving network or infrastructure issues Diagnosing and resolving issues with hardware and software on the shop floor or in the control center, following available documentation Managing system tickets by creating, updating, and closing requests to ensure efficient problem resolution Maintaining network infrastructure and devices through patching, troubleshooting, and overseeing the proper functioning of shop floor equipment Minimum 6 months of experience in direct technical support for users and IT infrastructure, including servers and networks Proficiency in English at a B2 level or higher, enabling effective communication in an international team, as well as participation in recruitment interviews conducted in English Readiness to work in a 24 / 7 shift system, limited to the factory in Jawor Motivation for continuous learning and professional development in a dynamic technical environment Residing in Poland required Great Place to Work since 2015 - it’s thanks to feedback from our workers that we get this special title and constantly implement new ideas Employment stability - revenue of PLN 2.1BN, no debts, since 2006 on the market We share the profit with Workers - over PLN 60M has already been allocated for this aim since 2022 Attractive benefits package - private healthcare, benefits cafeteria platform, car discounts and more Comfortable workplace – class A offices or remote work Dozens of fascinating projects for prestigious brands from all over the world – you can change them thanks to Job Changer application PLN 1 000 000 per year for your ideas - with this amount, we support the passions and voluntary actions of our workers Investment in your growth – meetups, webinars, training platform and technology blog – you choose Fantastic atmosphere created by all Sii Power People
technologies-expected :
- Windows Server
- Microsoft Office
technologies-optional :
about-project :
responsibilities :
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It Support Specialist • Jawor, Lower Silesia, Poland