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IT Support Specialist

IT Support Specialist

Sii Sp. z o.o.Jawor, Lower Silesia, Poland
21 days ago
Job description

technologies-expected :

  • Windows Server
  • Microsoft Office

technologies-optional :

  • Service Desk Plus
  • about-project :

  • We are seeking an IT Support professional to provide on-site technical assistance at the office and manufacturing facility of a leading automotive client. You will maintain and optimize IT infrastructure, troubleshoot issues, manage systems and applications, and support end-users. Your role will involve responding to incidents, mitigating risks, and supporting the implementation of new IT solutions to improve operational efficiency. If you have experience in a manufacturing environment with complex IT systems and can manage priorities in a dynamic setting, this position is ideal for you.
  • responsibilities :

  • Providing IT operations support by handling tasks related to production, quality, logistics, and resolving network or infrastructure issues
  • Diagnosing and resolving issues with hardware and software on the shop floor or in the control center, following available documentation
  • Managing system tickets by creating, updating, and closing requests to ensure efficient problem resolution
  • Maintaining network infrastructure and devices through patching, troubleshooting, and overseeing the proper functioning of shop floor equipment
  • requirements-expected :

  • Minimum 6 months of experience in direct technical support for users and IT infrastructure, including servers and networks
  • Proficiency in English at a B2 level or higher, enabling effective communication in an international team, as well as participation in recruitment interviews conducted in English
  • Readiness to work in a 24 / 7 shift system, limited to the factory in Jawor
  • Motivation for continuous learning and professional development in a dynamic technical environment
  • Residing in Poland required
  • offered :

  • Great Place to Work since 2015 - it’s thanks to feedback from our workers that we get this special title and constantly implement new ideas
  • Employment stability - revenue of PLN 2.1BN, no debts, since 2006 on the market
  • We share the profit with Workers - over PLN 60M has already been allocated for this aim since 2022
  • Attractive benefits package - private healthcare, benefits cafeteria platform, car discounts and more
  • Comfortable workplace – class A offices or remote work
  • Dozens of fascinating projects for prestigious brands from all over the world – you can change them thanks to Job Changer application
  • PLN 1 000 000 per year for your ideas - with this amount, we support the passions and voluntary actions of our workers
  • Investment in your growth – meetups, webinars, training platform and technology blog – you choose
  • Fantastic atmosphere created by all Sii Power People
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    It Support Specialist • Jawor, Lower Silesia, Poland