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Business Operations Analyst

Business Operations Analyst

Relyon Recruitment & IT ServicesWarszawa, Polska
30+ days ago
Job description

Business Operations Analyst

Location : Warsaw

Working model : hybrid

Your responsibilities :

  • Working and communicating in English with international stakeholders
  • Preparing reports and presentations on departmental performance, and supporting management reporting
  • Creating, maintaining, and improving operational tools
  • Collaborating with IT and stakeholders on new features and product implementations
  • Providing broad support to both back-office and front-office teams, including UAT testing
  • Analyzing back-office processes and handling incoming tickets and issues as a first-line support
  • Exploring technological innovations and supporting the implementation of new tools to increase operational efficiency
  • Managing workload and priorities, planning short- and mid-term tasks
  • Regularly monitoring progress and ensuring timely and high-quality completion of responsibilities
  • Participating in process automation and reporting improvement initiatives

Key requirements :

  • Ability to work in a fast-paced, international environment
  • Previous experience in business analysis or operations support, especially in reporting or process optimization
  • Experience working with budgeting files
  • Strong strategic and problem-solving mindset
  • Fluent English (minimum C1 level)
  • Excellent Excel skills (including VBA and Power Query)
  • Experience with Power BI (Desktop and Service)
  • Ability to work with SQL (e.g., Oracle SQL Developer)
  • Familiarity with Python (pandas, numpy, seaborn) for data analysis and reporting automation
  • Experience in user acceptance testing
  • Strong communication and client service skills
  • Nice to have :

  • Familiarity with Salesforce
  • Degree in econometrics, mathematics, or finance, supported by practical experience
  • The offer includes :

  • Employment contract
  • Hybrid work model
  • Benefits package
  • Opportunity to drive improvements and contribute directly to enhancing quality and efficiency
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    Analyst • Warszawa, Polska