This job offer is not available in your country.
Customer Service Specialist with Slovenian
Antal Sp. z o.o.Kraków, Polska30+ days ago
Job descriptionEnthusiastic, communicative approach and willingness to support our customers Slovenian language at C1 level is a must, together with English at minimum B2 level Excellent knowledge of an additional European language on full professional proficiency Courage to face new challenges and opportunities A great approach to teamwork and focus on internal and external customers Experience in customer service Hybrid Work model (3 days from office and 2 days from home) Private medical care, MyBenefit Cafeteria Platform Group Life Insurance Annual Bonus depending on the yearly company and individual performance Possibility of growth inside of organization International team environment Family atmosphere,
For our client with international structures, we are looking for people with a passion for foreign languages!
Responsibilities :
- Manage business queries and inbound calls
- Receive and respond to questions related to products, promotions, orders, invoices, payments, returns, online platforms, incentives, terms and conditions, etc., by using our knowledge management resources
- Process requests and update data in our database
- Document interactions in our ticket system
- Help with the implementation of new IT solutions
- Generate innovative ideas and solutions that will improve customers satisfaction
- Assist other team members to leverage and develop their capabilities
- Contribute to projects in various departments outside of regular responsibilities
Requirements :
Optional
What we offer :
Check out other interesting jobs on : https : / / en.antal.pl / candidates
Create a job alert for this search
Customer Service Specialist • Kraków, Polska