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Helpdesk L1 with Italian

Helpdesk L1 with Italian

ExperisWarszawa, Mazowieckie
9 days ago
Job description

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We’re looking for someone to join our technical support team and help B2B customers with IT issues. No need to be an expert – you'll learn everything!

Your main tasks will include :

  • Answering customer questions (resellers, IT partners)
  • Logging and tracking support cases in our systems
  • Helping solve software and network problems (with guidance)
  • Supporting basic software / server setup
  • Learning how to read and understand system logs

What You Should Bring :

  • Good Italian (C1) and English (at least B1)
  • Basic understanding of IT or a strong interest in technology
  • Willingness to learn about networks, software, and databases
  • Communication skills and a positive attitude
  • Bonus if you have :

  • Some experience with networking (Wi-Fi, routers, etc.)
  • Knowledge of any programming language (e.g., Java, JavaScript)
  • Basic SQL or database knowledge
  • Offer :

  • Contract of employment or mandate contract
  • Performance bonus – up to 5% of your monthly salary
  • Attractive benefits package including : MultiSport card, Medicover medical care (various packages available), holiday bonuses
  • Reimbursement for prescription glasses
  • PPK pension plan and more!
  • Permanent job offer.

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    Experis to światowy lider rekrutacji specjalistów i kadry zarządzającej w kluczowych obszarach IT. Z nami znajdziesz konkurencyjne oferty zatrudnienia oraz ciekawe projekty IT skierowane zarówno do ekspertów z wieloletnim doświadczeniem, jak i osób, które dopiero zaczynają swoją przygodę w branży IT.job-detail-footer

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    Italian • Warszawa, Mazowieckie