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Helpdesk L1 with Italian

ExperisWarszawa, Mazowieckie

9 days ago

Job description

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We’re looking for someone to join our technical support team and help B2B customers with IT issues. No need to be an expert – you'll learn everything!

Your main tasks will include :

Answering customer questions (resellers, IT partners)
Logging and tracking support cases in our systems
Helping solve software and network problems (with guidance)
Supporting basic software / server setup
Learning how to read and understand system logs

What You Should Bring :

Good Italian (C1) and English (at least B1)

Basic understanding of IT or a strong interest in technology

Willingness to learn about networks, software, and databases

Communication skills and a positive attitude

Bonus if you have :

Some experience with networking (Wi-Fi, routers, etc.)

Knowledge of any programming language (e.g., Java, JavaScript)

Basic SQL or database knowledge

Offer :

Contract of employment or mandate contract

Performance bonus – up to 5% of your monthly salary

Attractive benefits package including : MultiSport card, Medicover medical care (various packages available), holiday bonuses

Reimbursement for prescription glasses

PPK pension plan and more!

Permanent job offer.

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Experis to światowy lider rekrutacji specjalistów i kadry zarządzającej w kluczowych obszarach IT. Z nami znajdziesz konkurencyjne oferty zatrudnienia oraz ciekawe projekty IT skierowane zarówno do ekspertów z wieloletnim doświadczeniem, jak i osób, które dopiero zaczynają swoją przygodę w branży IT.job-detail-footer

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Italian • Warszawa, Mazowieckie