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Customer Care Specialist with German
Advisory Group TEST Human ResourcesKraków, małopolskie19 days ago
Job descriptionAnswering all customer enquiries professionally Making sure accurate fares and times are quoted that best meet customer needs Maintaining company's customer service standards at all times and present a professional and favorable image of company Maximizing direct sales on an individual and team basis Providing administrative support, completing paperwork accurately Identifying and exploit new direct revenue opportunities Handling refunds within corporate guidelines Contributing towards audit compliance by adhering to all internal audit requirements Supporting and promote tactical campaigns & third party campaigns, created by marketing Ensuring smooth communication and cooperation within the team Private life insurance Private medical care (Luxmed) Travel insurance MyBenefit system City card Multisport card Employee Assistance Programme Discounted airlines tickets
Start your career with our Client, and you will work with a great team who share your passion for travel!
As one of the world’s leading airlines, we’re able to offer you unique opportunities to let your passion fly!
Region : Kraków, małopolskie
Requirements :
- Proficiency in written and spoken German (min. B2 / C1)
- Fluency in English(min. B2)
- Excellent communication skills
- A logical thinker with attention to detail and the ability to problem solve
- Resilience and positive attitude
- Williness to work on shifts and ability to work under pressure
Responsibilities :
Offer :
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Specialist German • Kraków, małopolskie