Project Manager Global AMS (Non-SAP)

Job Description

For the next 2 years we are seeking a dynamic and experienced Project Manager to lead a Global Application Management Services (AMS) engagement, involving Non-SAP applications. The ideal candidate will possess deep experience in project delivery, stakeholder engagement, SLA governance, team management , and change request (CR) lifecycle oversight in a global support environment.

Key Responsibilities :

• Own the end-to-end delivery and governance of AMS support and enhancement services across Non-SAP technologies.
• Act as the primary liaison between client stakeholders and internal delivery teams to ensure seamless operations and issue resolution.
• Manage the project plan, scope, resource allocation, risk mitigation, and delivery milestones .
• Monitor and ensure adherence to SLAs, KPIs, and ITIL-based best practices .
• Oversee the full lifecycle of Change Requests (CRs) including impact analysis, prioritization, scheduling, and deployment.
• Drive incident, problem, and service request management processes using tools like ServiceNow, Jira, or Remedy .
• Collaborate with cross-functional teams including development, Basis, QA, and infrastructure to ensure timely and high-quality delivery.
• Facilitate regular status reviews, stakeholder meetings, and reporting (weekly / monthly dashboards).
• Proactively manage risks, dependencies, and escalations, ensuring minimal disruption to business operations.
• Mentor and lead onsite / offshore teams; support team productivity and engagement.

Qualifications

Required Skills & Experience :

Preferred Qualifications :

Additional Information

Bosch’s culture of innovation and digital transformation offers you a fantastic platform to grow your skills and enhance your network. We are dedicated to building a warm, open, transparent, and inclusive work environment for all.

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