Engagement Ambassador with Dutch | Enterprise Managed Services
Enterprise Managed Services (EMS) in PwC Poland is rapidly expanding as part of the Managed Services Operations. You can play an important role in supporting and transforming the operations of our domestic and international Clients. We continuously enhance our operations by applying best practices, streamlining processes, and integrating cutting‑edge technological solutions for our customers. Join us in shaping and transforming operations for our domestic and international clients, as we delve into diverse, complex projects and collaborate closely with expert consulting teams to provide comprehensive finance services, including accounting and reporting, tax as well as financial planning & analysis, across various sectors in the region.
Now, we are looking for people with prior experience working with healthcare professionals (HCPs) or healthcare organizations (HCOs), who want to transition into a back‑office role. This position focuses on managing contracts and supporting administrative processes for healthcare professionals and stakeholders – without client visits or sales responsibilities.
Your future role
- Provide support for HCP / HCO onboarding, activity requests, contracting, travel, invoicing, and payments
- Facilitate offline contract execution between HCP / HCO and internal signatories
- Review contract redline requests and, if needed, raise them to Legal
- Follow up with business owners or HCP / HCO on outstanding contracts
- Manage contract amendments by coordinating with stakeholders
- Handle complex scenarios related to activities, contracts, travel, or payments
- Facilitate HCP travel requests and communicate arrangements
- Support post‑engagement tasks, including invoice reconciliation and expense recordation
Apply if you have
3+ years of experience in healthcare provider engagementsProficiency in English, allowing fluent verbal and written communicationProficiency in Dutch, allowing fluent verbal and written communicationKnowledge of HCP engagement compliance and regulatory requirements, including authorizationsAbility to analyse and resolve HCP / HCO engagement issues using research and process stepsExcellent professional communication skills, and strong customer‑service skills with the ability to deliver high‑quality supportExperience with contract templates and handling redline requestsProficiency in Excel, HCP engagement software, and CRM systemsAbility to work independently and collaboratively, and to thrive in a dynamic, fast‑paced environmentBy joining us you gain
Work flexibility – hybrid working model (2 days on‑site, 3 days remote), flexible start of the day, workation, sabbatical leaveDevelopment and upskilling – full support during onboarding, mentoring from experienced colleagues, training sessions, workshops, certification co‑financed by PwC and conversations with native speakerWide medical and well‑being programme – medical care package (incl. physiotherapy, discounts on dental care), coaching, mindfulness sessions, psychological support, education through dedicated webinars and workshops, financial and legal advicePossibility to create your individual benefits package (e.g. lunch pass, insurance packages, concierge, veterinary package for a pet, massages), and access to a cafeteria – vouchers, discounts on IT equipment and car purchase3 paid hours for volunteering per monthAdditional paid Birthday Day offWhen you start enjoying PwC as much as we do, you may recommend your friend to work with usRecruitment process
Submit your résuméHave a short phone conversation with our recruiterGet to know each other better during two rounds of interviewsIf you are interested in this position, please send us your CV in English.
For additional questions, contact :
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Seniority level
Mid‑Senior levelEmployment type
Full‑timeJob function
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