Senior Commercial Account Executive - Eastern Europe

Senior Commercial Account Executive - Eastern Europe

Job Description We are seeking a high-performing Account Executive to join our CEE sales team. As an Account Executive, you thrive by prospecting, creating and driving opportunities with new customers, lead and navigate complex sales cycles both internally and externally, sell at the most strategic level and form a broad strategy for winning customer buy-in and being a trusted advisor. You will play a vital role in driving Zendesk growth in the emerging territories in the CEE region in Commercial & Mid-market segments across a range of target verticals such as retail, ecommerce, fintech, technology, entertainment, travel and transportation.

What You'll Be Doing

• Drive top-line revenue growth by acquiring new customers and developing innovative strategies for account expansion in dedicated territories in the CEE region.
• Proactively identify and pursue opportunities to cross-sell additional products and services to existing customers.
• Collaboratively develop specific GTM strategy and plan with larger Zendesk team, own plan execution
• Understand and convey the benefits of Zendesk products ensuring alignment with customers’ business objectives
• Lead complex and competitive sales cycles utilizing your strong communication skills and value selling to articulate compelling business cases.
• Establish and maintain executive sponsorship, leveraging your industry expertise to build relationships with key stakeholders, champions and sponsors.
• Exceed revenue goals on a quarterly and annual basis leveraging weekly and monthly KPIs.

What You Bring To The Role

The Poland annualized base salary range for this position is zł291,000.00-zł437,000.00. Please note that while the salary range represents the minimum and maximum base salary rate for this position, the actual compensation offered will be based on job related capabilities, applicable experience, and other relevant factors. This position may also be eligible for bonus, benefits, or related incentives that will be communicated during the offer stage.

The Intelligent Heart Of Customer Experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.

Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.

Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA / EEO / Veterans / Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.

Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.

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