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Remote Italian Customer Support Role

Remote Italian Customer Support Role

Conduent Business ServicesLodz, Poland
30+ days ago
Job description

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Work from home | Join a global automotive brand

Are you looking for a remote career where your experience and effort are truly valued ? Do you speak Italian fluently and enjoy helping people? Then you’re in the right place!

We’re hiring Italian-speaking Customer Service Representatives to join our remote team in Poland, supporting one of the world’s most iconic automotive brands .

What You’ll Do

  • Provide professional support via multiple channels, such as phone, chat, and other communication platforms.
  • Guide customers through their purchase and post-purchase journey.
  • Collaborate with cross-functional teams for solutions.
  • Update databases accurately and professionally.
  • Offer tailored product suggestions and support.
  • Adapt to change and support all tasks as needed for smooth service delivery.
  • Be the friendly voice of a world-class brand.

What We Offer

  • Remote position with occasional on-site attendance (max 1x / month).
  • Attractive salary + bonus scheme.
  • Full-time contract.
  • Paid training and continuous career development.
  • Benefits : life insurance, private medical healthcare, foreign language classes, personal sports card, flexible benefits platform and provide a referral program that will allow you to earn extra bonus.

    • What We Expect

  • C1 / C2 Italian, B2 English.
  • Willingness to provide excellent customer care.
  • Availability for 4 weeks of full-time training (Mon–Fri, 9 : 00–17 : 15).
  • Flexibility to work in a 24 / 7 shift environment post-training.

    • Join Conduent, where careers grow and efforts are recognized. Apply today and shape your future with us!

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    Customer Support • Lodz, Poland