SVS Technology Lead

SVS Technology Lead

Miejsce pracy : Kraków

Your responsibilities

• Has full ownership of the SVS Technology delivery roadmap, manage changes as they arise, keep stakeholders focused on the agreed change outcomes and benefits, and ensure alignment of the strategy with the SVS OKRs.
• Be accountable for end-to-end SVS technology delivery, manage creation and deployment of technology solutions for customers. Additionally track and communicate feasibility of delivery within Agile Teams, support investment cases, hypotheses testing, and capture of demand from Agile Teams.
• Develop clear strategic priorities that ensures SVS resources (capability, people & funding) are enabled to deliver new features and compelling distinctly native services.
• Ensure delivery adheres to delivery standards including Solution Controls Frameworks and Business Transformation Frameworks and define key non-functional requirements for the solution to be developed decompose business requirements into technical solution designs, listen features and stories that can be actioned within Agile Teams.
• Lead teams using agile methodologies, utilise a DevOps approach to ensure each digital product globally operates on a single code base and is delivered through teams operating a continuous integration and continuous delivery framework, toolset and optimise capacity (working within fixed capacity) to better align to the SVS strategic intent and reduce operational bottlenecks.
• Manage and track all associated costs / investments against annual budget for designing and developing new services (Change The Bank) as well as managing and supporting existing services (Run the Bank) within Sub-Value Stream.
• Manage risks and dependencies, resolve or escalate impediments optimise flow of work through delivery teams and obtain buy in on critical technology decisions and influences senior management and stakeholders.
• Drive high Technology service performance, resolve incidents in a timely fashion and measure, track and improve customer focused operational KPIs (e.g., customer servicing time, NPS).

Our requirements

What we offer

Benefits

Recruitment stages

Your career opportunity

Enterprise Technology brings together all areas of financial crime risk management at HSBC including anti- money laundering, transaction monitoring, screening, risk assessment etc. and is dedicated to implement the most effective global standards to combat financial crime.

Risk & Compliance technology design and deploy cutting edge technology to defend the bank and its customers from Sanctions Risk, Financial Crime Risk, Identity Threat, Unauthorised Trading and Market Abuse & Regulatory Sanctions, as well as supporting Enterprise Risk Management. We provide the systems that enable our global businesses to grow through data-driven, pro-active risk management.

The Sub- Value Stream Technology Lead owns the Technology delivery within a Sub Value Stream. The role manages technology cost and allocation of resources, supports prioritisation of delivery ensuring that it is in line with agreed budgets, and serves as the key decision authority on technical solutions and dependencies for the Sub Value Stream.

HSBC Service Delivery (Polska) Sp. z o.o.

HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve more than 40 million customers worldwide through a network that covers 63 countries and territories.

HSBC Service Delivery (Polska) Sp. z o.o. is HSBC's global finance, operations, risk and technology centre. We use our unique expertise and capabilities to provide specialised services – our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year.

Our Purpose – Opening up a world of opportunity – explains why we exist. We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

Thank you for interest in HSBC. . Before you apply, please note that we will take into the consideration only applications that include the following statement : . “I hereby declare that I have familiarised myself with the Privacy Statement for Applicants published at http : / / www.about.hsbc.pl / careers and I give my consent to use my personal data included in my application for the purposes of recruitment in HSBC Service Delivery (Polska) Sp. z o. o. according to the rules described in the Privacy Statement for Applicants, as per the Regulation (EU) 2016 / 679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95 / 46 / EC (GDPR).” . Due to the high number of applications, we reserve the right to contact selected candidates only. . In case you would like to resign from participation in the recruitment process or withdraw previously sent application, please email us at : krakow.recruitment@hsbc.com.