Inside Sales Specialist - EUA

Job Title

Inside Sales Specialist, Europe & Africa

About Us

At Ingersoll Rand we are passionate about inspiring progress around the world. Our people and our family of brands work together to increase industrial productivity and efficiency. We are a global business committed to a world of sustainable progress and enduring results. For more information, visit Ingersoll Rand is a diverse and inclusive environment. We are an equal opportunity employer, dedicated to hiring a diverse workforce, including minorities, females, individuals of all sexual orientations and gender identities and individuals with disabilities.

Job Summary

We are hiring! Ingersoll Rand is seeking an enthusiastic and fast paced inside sales specialist to be the first point of contact for external leads coming into the business for our Precision Technology brands. Reporting to the Inside Sales Team Leader, this hybrid position will be responsible for qualifying high-potential leads, driving a positive Net Promoter Score, and improving lead handoff and closing processes with our internal sales teams and external channel partners. These efforts will aim to increase the lead conversion right candidate will bring a combination of experience indirect to end-user sales, customer service, and problem solving.

Responsibilities

• Lead response : Serve as the initial point of contact for website-generated leads, assess their potential using BANT qualification, and swiftly direct them to the appropriate party for quote, initial technical support withfollow up for commercial intent, or disqualification.
• Ensure consistent, positive customer experience throughout the entire interaction with our company, regardless of business outcome, fostering a positive Net Promoter Score and lead conversion rate.
• Competitive Sales Insight : Identify and leverage opportunities to convert customers from competitor products, driving new sales and expanding market share.
• Follow-Up Management : Actively track and advance all warm leads within the company, liaising with the relevant teams, and diligently pursue resolution to a win or loss outcome.
• Collaborate on cross-functional projects, instilling a customer-first approach within our team culture and technological advancements. Collaborate with the Product Management, external sales and other teams on prospecting campaigns aimed at increasing lead volume and supporting strategic business growth.
• Through provided product training, be conversation on potential solutions to customer requirements and understand general product ranges that fit customer application needed.

Requirements

Travel and Work Arrangements

This position is hybrid with occasional travel, up to 15%, depending on business requirements. The environment may include work inside and outside of an office environment, including customer visits and tradeshows.

Key Competencies

What we Offer

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