Polish Speaking Customer Service for Healthcare industry

Patrique Mercier Recruitment FR is pleased to announce an exciting opportunity for a Polish Speaking Customer Service Representative in the Healthcare industry. This role is ideal for individuals looking to make a difference in people's lives by providing exceptional service and support to Polish-speaking clients navigating healthcare services.

Responsibilities

• Deliver high-quality customer service to Polish-speaking clients through phone, email, and chat, addressing inquiries related to healthcare services and products.
• Assist clients with appointment scheduling, insurance inquiries, and general healthcare questions.
• Provide accurate information about healthcare options and resources available to clients.
• Handle customer complaints and feedback in a professional manner, ensuring a high level of client satisfaction.
• Collaborate with healthcare professionals and internal teams to resolve issues and enhance the client experience.
• Maintain up-to-date knowledge of healthcare policies and procedures to assist clients effectively.
• Document all client interactions and maintain thorough records for compliance and reporting.

Requirements

Benefits