About the Role : We are seeking a dedicated and highly skilled Changepoint Application Specialist to oversee the maintenance, support, and evolution of the Changepoint SaaS solution. The role demands a proactive and organized individual who can manage operational responsibilities, serve as the primary connection to business users, and lead transformation initiatives.
Key Responsibilities :
- Provide end-user support for the Changepoint application and maintain close collaboration with the SaaS partner to ensure smooth operations.
- Ensure timely and accurate execution of monthly financial closures, maintaining high service standards.
- Act as the main point of contact for business stakeholders, addressing their needs and concerns effectively.
- Manage transformation projects including product upgrades, reporting improvements, new feature implementations, and scope extensions.
- Oversee the system architecture, its landscape, and dependencies.
- Monitor service indicators and dashboards to ensure optimal performance.
- Manage and maintain the data warehouse (transitioning from SAP BI to Cognos, PowerBI).
Essential Skills and Qualifications :
Strong analytical skills and an IT technical background.Experience in operational roles for IT applications.Well-developed communication skills, with the ability to convey technical information clearly and actively listen to stakeholders.Self-organized, structured, and decisive in a fast-paced environment.Fluency in English.Technical Skill :
Generic knowledge on IT architectureMS ExcelPower QuerySoft Skills :
Proactive problem-solving mindset.Strong organizational abilities.Collaborative approach to working with diverse teams and stakeholders.