Senior Research Manager

Overview

Toluna is the global research and insights leader that enables businesses to make smarter, data-driven decisions – faster. For 25 years, we have partnered with the world’s leading brands, delivering transformative impact through our advanced technology platform, comprehensive solution portfolio, expansive global first-party panel, and world-class team of leading research experts. Since 2019, we’ve made significant investments in artificial intelligence to enhance automation, accelerate insight delivery, and unlock deeper understanding at scale. With 40+ offices worldwide, Toluna operates in 70+ countries, redefining the future of insights. Learn more at

Senior Research Manager :

As a Senior Research Manager, you will be exposed to all facets of the research world and utilize your critical skill to challenge conventional brand tracking studies. You will be the primary contact person to our clients, act as a subject matter expert and advise them on how studies should be run, and how the results are going to help them to further growth their business.

The candidate should have at least 6 years of experience working at a research agency. While line management experience is not a requirement, they would have robust experience in coaching and junior researchers on project deliverables. They should also have excellent analytical skills, experience in tackling clients’ business questions via market research studies, and robust experience in presenting findings to clients. Fluency in another European language is an advantage but not essential.

Responsibilities

• You will be the primary contact person of specific client teams and the lead researcher of your projects. You will own complete responsibility for the projects in the client team with the assistance of junior researchers and work alongside with client directors. You are responsible for the timing and quality of all the deliverables generated for your projects.
• You will have an understanding of the client business issues and can see the bigger picture, and be able to design and structure a research project to tackle the client business issues, and present the findings to the clients.
• You will play an active role in guiding and developing the team’s project management, research design, and report writing skills.
• We are looking for someone who can effectively coordinate and work with other teams, plan ahead to ensure that deadlines are met, and who has strong analytical skills and an eye for detail.
• Last but not least, we are keen on a team player who’s eager to participate and contribute ideas to team events.

Qualifications / What you need

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