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Junior Customer Service with Dutch

Just Eat Takeaway.comWroclaw

6 days ago

Job description

Ready for a Challenge

Our Mission :

To make everyday life easier and deliver convenience—whether through customer service, our technology, or deliveries.

Thinking about joining our Customer Service team?

If you enjoy working with customers and always put their needs first, this opportunity is for you!

How will you take care of our customers?

Solving issues ranging from missing deliveries to payment errors
Verifying and correctly entering customer data into the system
Monitoring orders placed on Pyszne.pl to ensure they reach our restaurant partners without complications
Collaborating with your team, staying motivated, and maintaining regular contact with your leader

Make sure to check if :

You enjoy customer interactions and have experience in this area

You’re available for full-time work, including weekends (Our Customer Service employees work 8-hour shifts, including four weekend days)

You have patience and empathy, making conversations with difficult customers a breeze

Your English and Dutch skills allow you to communicate effectively with international customers (minimum level B2 / C1)

Join us and enjoy :

A full-time employment contract from day one!

A company laptop and the possibility to work in a hybrid model (our office is located in Wrocław, Powstańców Śląskich 9 - MidPoint 71). We are open to people from Wroclaw area also.

Support for a healthy lifestyle - subsidized sports card and private medical care

Full support in your new role, including internal employee training and access to a learning platform

Takeaway Pay - meal allowance to order food via Pyszne.pl (lunch card)

In-office perks - fresh fruit, billiards, mini-golf, and ping-pong

At Pyszne.pl, we offer you the opportunity to grow alongside the most talented professionals in one of the world’s leading food delivery companies. By providing a creative, dynamic, and innovative work environment, we support our talents and give them the key ingredients for success.

Diversity, Inclusion & Belonging

No experience? No problem!

At JET, we work hard to ensure our recruitment process is smooth, timely, and efficient for all candidates. We also take a completely different approach to hiring our advisors. We believe that everyone has something to offer, and previous experience is not a requirement to be a great advisor—what matters most is the right mindset. That’s why we focus on potential rather than past experience and use gamification to identify it in a fun, fast, and engaging way for everyone.

Want to learn more about our company and what it’s like to work at Pyszne.pl / JET?

Visit our careers page to explore employee stories, blogs, podcasts, and many other tasty insights.

Apply now!

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Customer Service • Wroclaw